I have to update a significant number of RV55’s. I don’t currently have ALMS and I’m trying to do this remotely.
I have the .bin and .iso downloaded.
I’m not new to this, I’ve been through several f/w and rmf updates without issue.
I’m currently running fw v4.16.2 and rmf v1.14.13.00 ATT.
When I attempt to update the firmware, I select the new firmware 4.17.0.012. No problem.
Then it pops the question about updating the rmf. I select the latest, 1.14.22.00 for ATT and after it transfers the .iso, I get an error that says “Could not read memory type from radio module firmware.”
This stops the process cold and I end up without either firmwares being updated.
The workaround I’ve found is a bit of a process:
Goto Admin > Radio Module Firmware > Firmware and click Update for the AT&T firmware.
I choose the latest rmf and it successfully transfers, however it is not recognized as being in spec with the device firmware.
Then I go back to the standard firmware update screen, add in the device firmware, and it completes just fine.
Finally I go back to Admin > Radio Module Firmware > Firmware and I see that there is no longer a firmware listed for AT&T.
At this point I upload the AT&T RMF again and it succeeds.
Now I can tell it to activate the AT&T firmware.
Finally, I’m back in business.
I do NOT have this issue when I’m updating via USB. Only when I try to update remotely.
Is there a fix underway for this issue?
Thank you!