Unable to get to Splash Page (ACE Manager) on MP70

I have read multiple post on resolutions in getting to the web page for ACE Manager. I inserted a new SIM card with a Static IP to recommission a modem for use:

I have tried the following:

Ethernet/USB:

http://192.168.13.31:9191
http://192.168.14.31:9191
https://192.168.13.31:8443
https://192.168.13.31:9443
https://192.168.14.31:9443

I have tried Factory resetting.

I am able to ping 192.168.13.31 and 192.168.14.31

So right now I am at a loss.

Any help would be greatly appreciated

Hi @mbieak ,
Welcome you to our community!
In order to troubleshoot the issue, please plug USB cable into your MP70 then share with me screenshot Network Connection Details and Proxy Settings as shown below:


Thanks,

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Hello, I was having the same exact problem when I updated the MP70 device to 4.15.3.003. Not one single address worked for me. I ended up having to put the modem into recovery mode (press the reset button until the power led blinks Amber/Orange). You should then be able to browse to http://192.168.13.31:9191 the splash screen will only allow you to install software. I downgraded the software to version 4.15.0.016 which can be found at https://source.sierrawireless.com/resources/airlink/amm/gateway-software-packages/ Once the install was complete and the device rebooted I was able to go to https://192.168.13.31:9443/ and get the spash page. I wish you the best of luck!!!

Hi @mbieak ,
Please try to disable “Use setup script” in Proxy Setting before accessing ACEmanager then recheck whether the problem is addressed?

Thanks,

this is where I am at. I was able to get into recovery mode and I tried s.sharp’s suggestion in installing version 4.15.0.016. I am now getting failed to install: Check failed: Could not find signature or certificate in the package (1). See below log file:

Updating…
Preparing install…
/dev/mmcblk0p2 will be corrupted at index 128, by writting 1024*1024 bytes from /dev/urandom
Kernel is now corrupted
Formatting device…
Partition to format : /dev/mmcblk0p5
Format partitions…
Creating filesystem with 329728 4k blocks and 329824 inodes
Filesystem UUID: a1a96553-e2cb-4a4f-9f4f-ae78ddce3f13
Superblock backups stored on blocks:
32768, 98304, 163840, 229376, 294912

Allocating group tables: 0/11 done
Writing inode tables: 0/11 done
Creating journal (8192 blocks): done
Writing superblocks and filesystem accounting information: 0/11 done

tune2fs 1.43-WIP (23-Nov-2014)
Partition to format : /dev/mmcblk0p6
Format partitions…
Creating filesystem with 253952 1k blocks and 63488 inodes
Filesystem UUID: 06e60987-290e-475c-b55f-d239dbdcef36
Superblock backups stored on blocks:
8193, 24577, 40961, 57345, 73729, 204801, 221185

Allocating group tables: 0/31 done
Writing inode tables: 0/31 done
Creating journal (4096 blocks): done
Writing superblocks and filesystem accounting information: 0/31 done

tune2fs 1.43-WIP (23-Nov-2014)
Mounting HDA1…
Installing…

[swpreinstaller] Installation started
[swpreinstaller] Open /www/upload/ALEOS-Core-Software_MP70_4.15.0.016_20210929_5e8d15096d647360060bfa5ce475a9b0.tar.gz
[AleosUpdater::open] check file
[AleosUpdater::open] init cert verification
[AleosUpdater::open] Check failed: Could not find signature or certificate in the package (1)
[swpreinstaller] Error 1 : Opening /www/upload/ALEOS-Core-Software_MP70_4.15.0.016_20210929_5e8d15096d647360060bfa5ce475a9b0.tar.gz failed
[swpreinstaller] Installation failed
populateLedFileStreams: Complete
Installation failed. Please, retry.

Is the device officially bricked?