Trusted IPs - Inbound (Friends) GX450 4.9.4.p09

AirLink Routers AirLink routers
1

I have a GX450 running firmware version 4.9.4.p09 and have enabled Trusted IPs - Inbound (Friends). My issue is that only the first IP in the Friends list can connect. Please advise?

Thanks,

Douglas

2

Hi,

How do you enter trusted IP address in Inbound Trusted IP list?

I can access to the AirLink gateway with all IP address in Inbound Trusted IP list on GX450 firmware version 4.9.4.p09.

Please find the picture in attachment for more detail.

Inbound%20Trusted%20IP%20List
Inbound%20Trusted%20IP%20List1285Ă—648 19.5 KB
Inbound%20Trusted%20IP%20Range
Inbound%20Trusted%20IP%20Range1205Ă—451 17 KB

Could you help to share your network topology (diagram would be good) and the configuration template?

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3

Met%20Network
Met%20Network968Ă—468 17.8 KB

The network is set up with one computer behind the router. There are multiple machines on separate class A networks that need to connect to it. A workaround that I have determined works is to add entries to the Inbound Trusted IP Range with the range start and the range end being the same IP address (a range of 1).

4

Hi,

Is it OK for you?
Could you help to provide your GX450’s template?
(such as what mode do you configure the MAC Filtering, Port Filtering, Ethernet WAN, …)

5

I am able to confirm the exact same behavior on both:

  • RV50X - ALEOS 4.13.0 Build 017 / Radio SWI9X30C_02.32.11.00
  • RV55 - ALEOS 4.12.0 Build 025 / Radio SWI9X50C_01.07.02.00

With “Inbound Trusted IP (Friends List) Mode” = Enabled

  • If you enter a Class A single IP in the “Inbound Trusted IP List”… that IP will not be allowed to connect (Fail)
  • If you enter a Class A range in the “Inbound Trusted IP Range” that spans a single IP, that IP will indeed be allowed to connect (Succeed)
  • If you enter a Class A range in the “Inbound Trusted IP Range” that spans more than 1 IP, only the first IP in the range will be allowed to connect (Fail)

The example graphic above by Donald may not be the best example, because it uses non-routable, private IP addresses (192.168.x.x) which should never make it to the modem as diagramed by Douglas.

Is the Trusted IPs - Inbound (Friends) section broken? … or have I misunderstood something?

John

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Update: A full reset of the modem followed by reconfiguring the trusted IP address ranges worked. However, a full reset is not a good option when the modem is at a remote location in the field. It happens on 4.14.0.014 too!

Does anyone have a workaround for when this behavior occurs without a requiring a full reset?

7

Hi jeparks,

I just don’t get the term “full reset”. Is is just a reboot or resetting to factory defaults?

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Reset to factory defaults.

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Hi jeparks,

Using template could help you avoid full reset.

You can save all your configuration by going to ACEmanager->Template, enter file name and click download button.

In case you want to apply your template, just go to ACEmanager->Template, choose your template and click upload button.

Thanks,

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