Sierra GX450 ACEMANAGER Access

AirLink Routers
1

Hello, I bought a GX450, unfortunately I can’t connect to the ACEMANAGER interface.

I plug the USB cable into the computer, and I can ping 192.168.14.100 or 192.168.13.31 via Ethernet/USB cable.

When I try to open 192.168.14.31:9191 or 192.168.13.31:9191 same 9443, I can’t open the page.

I managed to connect to the interface in recovery mode to update the firmware without any problems, but after restarting the box, I can’t access the ACEMANAGER interface.

The box gives me a DHCP IP address without any problems.

Any ideas? I tried configuring it directly to a static IP address, but the same result.

Thank you

2

Hi @babbab63,

Welcome to our community!

  1. When accessing the GX450 via USB, do you see any interface appearing like the one in the attached image?

    access ACEManager
    access ACEManager1108×690 38.7 KB

    serial

  2. Please share a screenshot of the Network Adapters and Ports sections under Device Manager with me.

  3. If it shows an IP like in my screenshot, then when you access https://192.168.14.31:9443/, what does the screen display? Please share a screenshot with me.

Thanks,