ES450 Can't Access ACEmanager

1

Just acquired an ES450. Trying to access ACEmanager, type 192.168.13.31:9191 into IE browser per Config manual. Receive “ERR_CONNECTION_REFUSED”. Connected via ethernet cable, Verizon SIM, internet browsing working fine. Need to get port forwarding going thru VPN.

Any help appreciated, new to Sierra products - thanks!

2

Hi @j89128 ,

The address should be http://192.168.13.31:9191. Please try again
To access ACEmanager:

  1. Connect a laptop to the gateway with an Ethernet cable.
  2. Launch your web browser and go to http://192.168.13.31:9191.
  3. Enter the default password.
    · For devices that support unique passwords, the default password is printed
    on the device label.
    · For other devices, the default password is 12345.
  4. Click Log In.
    image
    image1333×332 32.1 KB

    Note: The laptop’s IP should be changed to same subnet with the gateway as below
    image
    image598×668 74.6 KB

    Please share any concerns you have and help tick “Solution” under my response if it is helpful
    Thanks
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