RV55 WiFi 5GHz stopped working

I have10 pcs of RV55 routers and after a SW update the 5GHz WiFi connection (AP-mode) stopped working. It has worked in previous versions, but not with the current 4.16.0. build 21

If change the country code to US, it works, but if I change it back to Finland, the following appears in the log (below)

As far as I understand, the channel and frequency are supported in Europe.

2.4GHx freq works fine.

Thanks
/Jani

Device Model RV55
Radio Module Type EM7565
Radio Module Identifier GENERIC
Radio Firmware Version SWI9X50C_01.14.13.00 883709 jenkins 2022/01/05 07:08:35
ALEOS Software Version 4.16.0
ALEOS Build number 021

Failure log:

Mar 2 00:34:30 notice ALEOS_SYSTEM_UpdateRebootMgr: BootTimeReference: initng default run level completed [90.35] seconds since system startup]
Mar 2 00:34:30 notice ALEOS_SYSTEM_UpdateRebootMgr: Launching MCU manager
Mar 2 00:34:30 notice ALEOS_WIFI_CRD: Access Point is down
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.162281: rfkill: Cannot open RFKILL control device
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.164579: uap0: interface state UNINITIALIZED->COUNTRY_UPDATE
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.175875: Frequency 5180 (primary) not allowed for AP mode, flags: 0x11873 NO-IR
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.176502: Primary frequency not allowed
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.176587: 1677717270.176591: uap0: IEEE 802.11 Configured channel (36) or frequency (5180) (secondary_channel=1) not found from the channel list of the current mode (2) IEEE 802.11a
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.179864: 1677717270.179880: uap0: IEEE 802.11 Hardware does not support configured channel
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.188409: Could not select hw_mode and channel. (-3)
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.189155: uap0: interface state COUNTRY_UPDATE->DISABLED
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.189213: uap0: AP-DISABLED
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.189257: uap0: interface state DISABLED->DISABLED
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.196259: uap0: AP-DISABLED
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.196887: uap0: CTRL-EVENT-TERMINATING
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.197640: hostapd_free_hapd_data: Interface uap0 wasn’t started
Mar 2 00:34:30 err ALEOS_WIFI_CRD: hostapd -B -S: 1677717270.197696: nl80211: deinit ifname=uap0 disabled_11b_rates=0
Mar 2 00:34:31 err ALEOS_EVENTS_dpRptSend: Sending report to server failed for 10 reason Operation not permitted
Mar 2 00:34:31 err ALEOS_EVENTS_dpRptSend: Sending report to server failed for 10 reason Operation not permitted
Mar 2 00:34:31 notice ALEOS_SYSTEM_UpdateRebootMgr: Launching Power manager
Mar 2 00:34:31 notice ALEOS_SERVICES_McuManager: Starting McuManager
Mar 2 00:34:31 notice ALEOS_SERVICES_McuManager: 14MacanProMcuHal power_manager_wakeup_state: Power Manager State: 1.
Mar 2 00:34:31 notice ALEOS_SERVICES_McuManager: RegisterMcuNotification success
Mar 2 00:34:31 notice ALEOS_SERVICES_McuManager: ProcessMcuNotification - READY_AND_OPERATIONAL received from MCU on isr [1]
Mar 2 00:34:31 notice ALEOS_SERVICES_McuManager: 14MacanProMcuHal download_mcu_image: Headers: running version: 02.08d91b0ae6acf901105130
Mar 2 00:34:31 notice ALEOS_SERVICES_McuManager: 14MacanProMcuHal download_mcu_image: Headers: file version: 02.08d91b0ae6acf901105130
Mar 2 00:34:31 notice ALEOS_SERVICES_McuManager: No MCU Firmware Download required
Mar 2 00:34:31 notice ALEOS_SERVICES_McuManager: Configuration of ADC channel sensitivity successful
Mar 2 00:34:31 notice ALEOS_SERVICES_McuManager: ProcessPolling - VIN [12.24V]
Mar 2 00:34:31 notice ALEOS_SERVICES_McuManager: ProcessPolling - Temperature [19]
Mar 2 00:34:31 notice ALEOS_SERVICES_McuManager: ProcessPolling - Ignition [1]
Mar 2 00:34:31 notice ALEOS_SERVICES_McuManager: MCU configured properly [1]
Mar 2 00:34:31 notice ALEOS_LAN: Starting dnsmasq
Mar 2 00:34:32 notice ALEOS_SYSTEM_UpdateRebootMgr: BootTimeReference: Launching management [91.93] seconds since system startup]
Mar 2 00:34:32 notice ALEOS_SERVICES_lpmmgr: LpmMgrReadMcuStatus() MCU status 0x5d04
Mar 2 00:34:32 notice ALEOS_SERVICES_McuManager: McuManager start running phase
Mar 2 00:34:33 notice ALEOS_SERIAL_HIF: Starting HIF
Mar 2 00:34:33 notice ALEOS_SERIAL_HIF: HIF Init Done
Mar 2 00:34:33 warning ALEOS_SERIAL_HMC: not in tcp mode current mode 0
Mar 2 00:34:33 notice ALEOS_EVENTS_dpRptGen: GNSS Fix obtained. Quality Indicator is 1 and 7 Satellites in Use
Mar 2 00:34:33 err ALEOS_WIFI_CRD: CWifiAccessPointSM::AccessPointSM_RunningTimeoutEvent() hostapd failed to start
Mar 2 00:34:34 notice ALEOS_ALMS_LWM2M: Initializing…

Hi @jani.haavisto,

According to what you described, I understand that same device, same SIM and same location works fine in previous version but when updating to version 4.16.0 there is an issue, is it right?

Could you please try downgrading to the previous version to see if the issue still occurs?

The device works fine with the previous version but updating to version 4.16.0 got an error probably caused by the FW issue.

In this case, it’s better is send an email to technical support at support@sierrawireless.com for further assistance.

Thanks,

1 Like

Hello. It seems the same problem continues with the latest software version 4.17.0 and the latest radio firmware version 01.14.22.00. I haven’t got any response from the Sierra Wireless tech support.