RV55 Network Link Down

Yesterday I upgraded two RV55 modems with the latest firmware (RV55_4.16.0.021.bin) and radio modules (EM7511_01.14.20.00_VERIZON_002.058_000.iso). They both obtained dynamic IP addresses (10.x.x.x) and appeared to working properly.

Next the modems were powered off and we requested static IP assignment from Verizon.

Today I powered on the modems and both report “Nework Link Down” under Status > Home > Network State. Looking through the log, these lines stood out

Dec 13 22:44:09 debug ALEOS_CELL_RadioTask: iSLQSStartStopDataSession/2975: WDS start interface verbose error: 33
Dec 13 22:44:09 notice ALEOS_CELL_detectrmdetach: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:44:10 err ALEOS_CELL_RadioTask: Unable to establish data session, return value: 1014failurereason: 1018, line: 732

Is this indicating an error… from the modem? from my configuration? from the cell network?

Or perhaps it’s something else entirely? I’ve rebooted several times and really doubt Verizon’s network has actually been offline for the last hour+.


Here’s the complete (redacted) log from point of pressing the reboot button to logging back in:

Dec 13 22:42:50 alert ALEOS_SYSTEM_Embedded_Ace_Reset: Reboot request issued from UI...
Dec 13 22:42:50 notice ALEOS_SYSTEM_UpdateReboot: Processing request from Embedded_Ace_Reset.cgi to reboot
Dec 13 22:42:50 notice ALEOS_SYSTEM_nvsProc: Reboot request detected - RAM contents handled by nvsProc has been synced to flash
Dec 13 22:42:50 notice ALEOS_SYSTEM_UpdateRebootMgr: Postponing reboot request #1
Dec 13 22:42:50 alert ALEOS_SYSTEM_UpdateRebootMgr: Rebooting device
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: Model Name: RV55
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: Serial no: [REDACTED]
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: Radio Module Type: EM7511
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: Radio SN: [REDACTED]
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: IMEI: [REDACTED]
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: FW Version: 4.16.0
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: Current VIN: 12.18V
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: Radio PRI ID: 9909002
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: Radio FW Vers: SWI9X50C_01.14.20.00 d3bef3 jenkins 2022/08/08 03:22:57
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: Radio PRI REV: 002.006
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: Active SIM: Slot 1
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: SIM 1: Present
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: SIM 2: Not Present
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: eSIM: Not Present
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: IMSI: [REDACTED]
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: ICCID: [REDACTED]
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: Boot Count: 9
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: Linux Syslog (display: No)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: CELL log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: LAN log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: VPN log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: SECURITY log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: SERVICES log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: EVENTS log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: SERIAL log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: APPS log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: UI log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: ALMS log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: ADMIN log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: SYSTEM log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: NETSERV log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: FIRMWARE log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: WEB log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: CONNECTMGMT log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: LINKMGMT log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: RS485 log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: USB log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: Size: 1.1G Used: 458.8M Available: 636.2M Use%: 42%
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: --> dpt: 456.9M alt: 48.0K lg: 832.0K rcp: 12.0K rms: 455.7M sf: 24.0K cfg: 244.0K fwi: 4.0K adt: 20.0K crs: 4.0K lwm: 4.0K 
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: --> ATT:76.9M  BELL:71.7M  GENERIC:76.9M  SIERRA:76.9M  SPRINT:76.3M  VERIZON:76.9M  
Dec 13 22:42:56 alert ALEOS_ADMIN_logSysInfo: min_ec : 1, max_ec : 25, avg_ec : 4
Dec 13 22:42:56 notice ALEOS_ADMIN_logSysInfo: Current serial redirection: eserial1
Dec 13 22:42:56 alert ALEOS_SYSTEM: VIN at reboot: 12.18V
Dec 13 22:42:56 alert ALEOS_SYSTEM: Uptime:  22:42:56 up 14 min,  0 users,  load average: 0.00, 0.04, 0.06
Dec 13 22:42:56 alert ALEOS_SYSTEM: [aleosreboot] Rebooting...
Dec 13 22:42:56 notice ALEOS_SYSTEM_UpdateRebootMgr: Preserving Time before reboot to: Tue, 13 Dec 2022 22:42:56 UTC
Dec 13 22:42:56 notice ALEOS_SECURITY_GAR: GAR is exiting on stop request
Dec 13 22:42:57 notice ALEOS_LAN: HPR: Disabling proxy ARP on all interfaces
Dec 13 22:42:57 notice ALEOS_CELL: SLQS still running - stop process
Dec 13 22:42:57 notice ALEOS_EVENTS_gnssmgr: StopGnss
Dec 13 22:42:57 alert ALEOS_EVENTS_gnssmgr: GPS disabled, BIAS always off
Dec 13 22:42:57 notice ALEOS_EVENTS_gnssmgr: StopGnss: Powering off antenna for radio module GNSSbecause OFF
Dec 13 22:42:57 notice ALEOS_EVENTS_gnssmgr: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:42:57 alert ALEOS_EVENTS_gnssmgr: GPS disabled, Assisted Data Retrieval always off
Dec 13 22:42:57 notice ALEOS_CELL: Radio Task still running.. stop quickConnect
Dec 13 22:42:57 notice ALEOS_EVENTS_gnssmgr: GNSS Assisted Data Retrieval XTRA DATA ENABLED: disabled
Dec 13 22:42:57 notice ALEOS_EVENTS_gnssmgr: GNSS Assisted Data Retrieval XTRA TIME INFO ENABLED: disabled
Dec 13 22:42:57 notice ALEOS_CELL: SLQS still running - stop process
Dec 13 22:42:57 notice ALEOS_CELL_DeregisterRM: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:42:57 warning ALEOS_CELL_DeregisterRM: SmartBiasCtrl does not exist
Dec 13 22:43:02 alert ALEOS_SYSTEM: *** Start of last 50 lines in dmesg ***
Dec 13 22:43:02 alert ALEOS_SYSTEM: *** End of last 50 lines in dmesg ***
Dec 13 22:42:56 alert ALEOS_SYSTEM:    _   _   _   _   _      
Dec 13 22:42:56 alert ALEOS_SYSTEM:   / \ / \ / \ / \ / \     
Dec 13 22:42:56 alert ALEOS_SYSTEM:  | A | L | E | O | S |    
Dec 13 22:42:56 alert ALEOS_SYSTEM:   \_/ \_/ \_/ \_/ \_/     
Dec 13 22:42:56 alert ALEOS_SYSTEM:                           
Dec 13 22:42:56 alert ALEOS_SYSTEM:     Sierra Wireless       
Dec 13 22:42:56 alert ALEOS_SYSTEM:   Copyright 2009-2022 
Dec 13 22:42:56 alert ALEOS_SYSTEM:   Version: 4.16.0.021 
Dec 13 22:42:56 alert ALEOS_SYSTEM:     Single Code-Set       
Dec 13 22:42:56 alert ALEOS_SYSTEM:                           
Dec 13 22:42:56 alert ALEOS_SYSTEM: Serial no: [REDACTED]  
Dec 13 22:42:56 alert ALEOS_SYSTEM_startup: Starting conf.i to build config file
Dec 13 22:42:56 alert ALEOS_SYSTEM_startup: ProductID is: 21
Dec 13 22:42:56 alert ALEOS_SYSTEM_startup: Ending AleosConfBuilder Properly
Dec 13 22:42:56 alert ALEOS_SYSTEM_startup: Radio family is: 5
Dec 13 22:42:56 alert ALEOS_SYSTEM_startup: STARTING StartUpTime to initialize clock on Device
Dec 13 22:42:56 alert ALEOS_SYSTEM_startup: Default ALEOS time is: Fri, 09 Sep 2022 00:00:00 UTC
Dec 13 22:42:56 alert ALEOS_SYSTEM_startup: ALEOS preserved time for the last time at: Tue, 13 Dec 2022 22:42:56 UTC
Dec 13 22:42:56 alert ALEOS_SYSTEM_startup: ALEOS time is set to Tue, 13 Dec 2022 22:42:56 UTC
Dec 13 22:42:56 alert ALEOS_SYSTEM_startup: END
Dec 13 22:42:56 notice ALEOS_SYSTEM: Starting Storage Manager...
Dec 13 22:42:57 notice ALEOS_SYSTEM: Waiting for SM to be Ready...
Dec 13 22:42:57 notice ALEOS_SYSTEM: Waiting for CSM to be Ready...
Dec 13 22:42:57 notice ALEOS_SYSTEM: Storage Manager is now ready - Continue
Dec 13 22:42:57 notice ALEOS_SYSTEM: Starting Configuration Manager...
Dec 13 22:42:57 notice ALEOS_SYSTEM_SM: Retrieving records from 'Config12.smc' [request: 'Config11.smc']...
Dec 13 22:42:57 notice ALEOS_SYSTEM_SM: Record counts: read '5307' good records, '0' bad records
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: Device Family 7
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: Product type 12
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: Enabling MSCIIDs for LTE Radio
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: Enabling MSCIIDs Serial Port
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: Serial Port  Reserve Status = 0 
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: Enabling Garmin MSCIIDs
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: Enabling MSCIIDs for GNSS
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: Enabling the backup APN
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: Enabling MSCIIDs for second SIM
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: QualcommDM Reserve Status = 0 
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: Read XcardID = 32 
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: Enabling MSCIIDs for Wi-Fi XCard
Dec 13 22:42:57 notice ALEOS_SYSTEM_MSCIEn: Enabling MSCIIDs for Wifi B
Dec 13 22:42:57 notice ALEOS_SYSTEM_WDlog: Starting SWI Watchdog
Dec 13 22:42:57 notice ALEOS_SYSTEM_WDlog: HW Watchdog interval 60 seconds 
Dec 13 22:42:57 notice ALEOS_SYSTEM_WDlog: New HW Watchdog timeout: 128 seconds. 
Dec 13 22:42:57 notice ALEOS_SYSTEM_WDlog: HW Watchdog enabled. 
Dec 13 22:42:57 notice ALEOS_SYSTEM_WDlog: HW Watchdog interval 128 seconds 
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: Model Name: RV55
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: Serial no: [REDACTED]
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: Radio Module Type: EM7511
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: Radio SN: [REDACTED]
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: IMEI: [REDACTED]
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: FW Version: 4.16.0
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: Radio FW Vers: SWI9X50C_01.14.20.00 d3bef3 jenkins 2022/08/08 03:22:57
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: Active SIM: Slot 1
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: SIM 1: Not Present
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: SIM 2: Not Present
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: eSIM: Not Present
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: IMSI:  
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: ICCID: NOTSET
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: Boot Count: 9
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: Linux Syslog (display: No)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: CELL log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: LAN log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: VPN log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: SECURITY log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: SERVICES log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: EVENTS log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: SERIAL log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: APPS log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: UI log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: ALMS log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: ADMIN log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: SYSTEM log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: NETSERV log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: FIRMWARE log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: WEB log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: CONNECTMGMT log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: LINKMGMT log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: RS485 log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: USB log level --> ALEOS_NOTICE (display: Yes)
Dec 13 22:42:58 notice ALEOS_SYSTEM_UpdateRebootMgr: Starting Update/Reboot Manager Process
Dec 13 22:42:58 notice ALEOS_SYSTEM_UpdateRebootMgr: Device is not ready, blocking watchdog update attempt
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: Size: 1.1G Used: 458.8M Available: 636.2M Use%: 42%
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: --> dpt: 456.9M alt: 48.0K lg: 840.0K rcp: 12.0K rms: 455.7M sf: 24.0K cfg: 244.0K fwi: 4.0K adt: 20.0K crs: 4.0K lwm: 4.0K 
Dec 13 22:42:58 notice ALEOS_SYSTEM_RestoreConfig: RestoreConfig started
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: --> ATT:76.9M  BELL:71.7M  GENERIC:76.9M  SIERRA:76.9M  SPRINT:76.3M  VERIZON:76.9M  
Dec 13 22:42:58 alert ALEOS_ADMIN_logSysInfo: min_ec : 1, max_ec : 25, avg_ec : 4
Dec 13 22:42:58 notice ALEOS_ADMIN_logSysInfo: Current serial redirection: eserial1
Dec 13 22:43:01 notice ALEOS_SYSTEM_Migrator: Already up-to-date
Dec 13 22:43:02 notice ALEOS_FIRMWARE_Security: SFU Certificates:
Dec 13 22:43:02 notice ALEOS_CELL_DetectRadio: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:43:02 warning ALEOS_SERVICES_SMSPROC: File /mnt/hda1/smspwd not found
Dec 13 22:43:02 notice ALEOS_CELL_SetVBUSpower: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:43:02 notice ALEOS_FIRMWARE_Security:   SWI-ESBU-Root-01.crt
Dec 13 22:43:02 notice ALEOS_UI_AT: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:43:02 notice ALEOS_FIRMWARE_Security:   SWI-ESBU-Root-02.crt
Dec 13 22:43:02 notice ALEOS_SYSTEM_SM: Retrieving records from 'SnF22.smc' [request: 'SnF21.smc']...
Dec 13 22:43:02 notice ALEOS_CONNECTMGMT_CMAN: scheduleIPV4StatusChange: Restart firewall
Dec 13 22:43:02 notice ALEOS_SYSTEM_SM: Record counts: read '205' good records, '0' bad records
Dec 13 22:43:02 notice ALEOS_FIRMWARE_Security:   SWI-ESBU-Root-03.crt
Dec 13 22:43:02 notice ALEOS_FIRMWARE_Security:   SWI-ESBU-Root-04.crt
Dec 13 22:43:02 notice ALEOS_CELL_DetectRadio: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:43:02 notice ALEOS_FIRMWARE_Security: => Production-Signed firmware
Dec 13 22:43:03 notice ALEOS_SYSTEM_STS: Starting STS
Dec 13 22:43:03 notice ALEOS_CONNECTMGMT_CMAN: Wi-Fi combined mode 0
Dec 13 22:43:03 notice ALEOS_CONNECTMGMT_CMAN: DHCP server mode 1
Dec 13 22:43:03 alert ALEOS_CELL: Radio Enumerated Successfully
Dec 13 22:43:03 notice ALEOS_CELL_ActiveSimValidation: Validating active SIM slot
Dec 13 22:43:03 notice ALEOS_CELL_ActiveSimValidation: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:43:03 notice ALEOS_CELL_RadioInfo: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:43:03 warning ALEOS_TELEMETRY_txtlogger: TLMIsLocationEnabled() location is disabled, not listening for NMEA messages
Dec 13 22:43:03 alert ALEOS_CELL_RadioInfo: Checking Radio Firmware Version
Dec 13 22:43:03 alert ALEOS_CELL_RadioInfo:    * Radio Type           : ALEOS_RADIO_MODULE_EM7511
Dec 13 22:43:03 alert ALEOS_CELL_RadioInfo:    * Radio PRI ID         : 9909002
Dec 13 22:43:03 alert ALEOS_CELL_RadioInfo:    * Radio PRI REV        : 002.006
Dec 13 22:43:03 alert ALEOS_CELL_RadioInfo:    * Current fw version   : 01.14.20.00
Dec 13 22:43:03 alert ALEOS_CELL_RadioInfo:    * Current carrier name : VERIZON
Dec 13 22:43:03 alert ALEOS_CELL_RadioInfo:    * Current config name  : VERIZON_002.058_000
Dec 13 22:43:03 warning ALEOS_CELL_RadioInfo: File "/tmp/lastLockUptime" does not exist
Dec 13 22:43:03 alert ALEOS_CELL_RadioInfo: The hardware information of the Radio is: FLASH: MT29F4G08ABBFA3W    512 MB X8 (44/0/0) (2048 BLOCKS OF 64 PAGES/BLOCK 4096B PAGE SIZE);REVISION: 1.0;
Dec 13 22:43:03 alert ALEOS_CELL_RadioInfo: Radio module memory type is 1
Dec 13 22:43:03 alert ALEOS_CELL_RadioInfo:    * Radio FW Vers        : SWI9X50C_01.14.20.00 D3BEF3 JENKINS 2022/08/08 03:22:57
Dec 13 22:43:04 notice ALEOS_CELL_MultiSIM: Starting MultiSIM Manager
Dec 13 22:43:04 notice ALEOS_CELL_MultiSIM: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:43:04 notice ALEOS_ALMS_filetransfer: *** File Transfer Proc ***
Dec 13 22:43:04 notice ALEOS_FIRMWARE_rmswitchingcheck: getCsmValues Firmware Carrier: VERIZON
Dec 13 22:43:05 notice ALEOS_CELL_MultiSIM: Active SIM slot is 1
Dec 13 22:43:05 notice ALEOS_CELL_MultiSIM: updateSimPresence: Sim Count = 1, SIM 1 present = 1, SIM 2 present = 0, eSIM present = 0
Dec 13 22:43:05 notice ALEOS_CELL_MultiSIM: Primary SIM slot is 1
Dec 13 22:43:05 notice ALEOS_CELL_MultiSIM: Secondary SIM slot is 2
Dec 13 22:43:05 notice ALEOS_CELL_MultiSIM: Tertiary SIM slot is 3
Dec 13 22:43:05 alert ALEOS_CELL_MultiSIM: Active SIM is slot 1. Reloading configuration
Dec 13 22:43:05 notice ALEOS_LAN:  Ethernet port [ 1 ] enabled [ Auto ]
Dec 13 22:43:05 notice ALEOS_LAN: Configuring eth0 for link setting 0
Dec 13 22:43:05 notice ALEOS_LAN: Configuring eth0 for autoneg on
Dec 13 22:43:05 notice ALEOS_LAN: HPR: Enabling proxy ARP on all interfaces
Dec 13 22:43:06 notice ALEOS_LINKMGMT_linkmon: -------------------LINKMON-------------------
Dec 13 22:43:06 notice ALEOS_LINKMGMT_linkmon: dvtFlag=0
Dec 13 22:43:06 notice ALEOS_LINKMGMT_linkmon: Network Watchdog Setup: [15] minutes
Dec 13 22:43:06 notice ALEOS_LINKMGMT_linkmon: Wi-Fi RSSI signal is too low
Dec 13 22:43:06 notice ALEOS_LINKMGMT_linkmon: Disabling Wi-Fi RSSI link monitoring
Dec 13 22:43:06 notice ALEOS_LINKMGMT_linkmon: New Link Status - Network Link Down
Dec 13 22:43:06 notice ALEOS_LINKMGMT_servicemon: launching servicemon process
Dec 13 22:43:06 notice ALEOS_LINKMGMT_servicemon: Ethernet WAN KeepAlive Monitor: Disabled
Dec 13 22:43:06 notice ALEOS_LINKMGMT_servicemon: Cell WAN KeepAlive Monitor: Disabled
Dec 13 22:43:06 notice ALEOS_LINKMGMT_servicemon: Wi-Fi WAN KeepAlive Monitor: Disabled
Dec 13 22:43:06 notice ALEOS_WIFI: Wifi A mode (0) Wifi B mode (0) combined (0)
Dec 13 22:43:06 notice ALEOS_CONNECTMGMT: Auto DHCP has been disabled. Ports configured as auto but server is not.
Dec 13 22:43:06 notice ALEOS_WIFI: Wi-Fi LAN: Wi-Fi disabled - Exiting wireless process
Dec 13 22:43:06 notice ALEOS_SECURITY_Firewall: Starting firewall
Dec 13 22:43:06 notice ALEOS_SECURITY_Firewall: Initializing firewall tables
Dec 13 22:43:06 notice ALEOS_SECURITY_Firewall: DMZ State: Disabled, DMZ IP: 0.0.0.0
Dec 13 22:43:06 notice ALEOS_SECURITY_Firewall: Applying IPv4 firewall configuration
Dec 13 22:43:07 notice ALEOS_SECURITY_Firewall: Successfully applied firewall configuration
Dec 13 22:43:07 notice ALEOS_SECURITY_Firewall: Applying IPv6 firewall configuration
Dec 13 22:43:07 notice ALEOS_SECURITY_Firewall: Successfully applied firewall configuration
Dec 13 22:43:07 notice ALEOS_LAN: MTU Source Auto - Set DHCP option 26 MTU: 1428
Dec 13 22:43:07 err ALEOS_LAN: MTU Source Auto - Ignore Opt 26 MTU size 1500
Dec 13 22:43:07 notice ALEOS_SECURITY_firewallManager: Firewall completed restart after 4646 ms
Dec 13 22:43:07 alert ALEOS_CONNECTMGMT: IPV4 Disconnect Handled
Dec 13 22:43:07 notice ALEOS_FIRMWARE_rmswitchingcheck: (qmisdkhelper) Waiting for the Radio Module to be ready
Dec 13 22:43:07 warning ALEOS_FIRMWARE_rmswitchingcheck: (qmisdkhelper) Radio module is disconnected
Dec 13 22:43:08 notice ALEOS_LAN: Starting dnsmasq
Dec 13 22:43:08 warning ALEOS_FIRMWARE_rmswitchingcheck: (qmisdkhelper) Radio module is disconnected
Dec 13 22:43:08 warning ALEOS_FIRMWARE_rmswitchingcheck: (qmisdkhelper) Radio module is disconnected
Dec 13 22:43:09 notice ALEOS_LINKMGMT_linkstatd: eth0 is now up
Dec 13 22:43:09 warning ALEOS_FIRMWARE_rmswitchingcheck: (qmisdkhelper) Radio module is disconnected
Dec 13 22:43:09 warning ALEOS_FIRMWARE_rmswitchingcheck: (qmisdkhelper) Radio module is disconnected
Dec 13 22:43:10 warning ALEOS_FIRMWARE_rmswitchingcheck: (qmisdkhelper) Radio module is disconnected
Dec 13 22:43:10 warning ALEOS_FIRMWARE_rmswitchingcheck: (qmisdkhelper) Radio module is disconnected
Dec 13 22:43:11 warning ALEOS_FIRMWARE_rmswitchingcheck: (qmisdkhelper) Radio module is disconnected
Dec 13 22:43:11 warning ALEOS_FIRMWARE_rmswitchingcheck: (qmisdkhelper) Radio module is disconnected
Dec 13 22:43:12 warning ALEOS_FIRMWARE_rmswitchingcheck: (qmisdkhelper) Radio module is disconnected
Dec 13 22:43:12 err ALEOS_FIRMWARE_rmswitchingcheck: (qmisdkhelper) Radio module not ready.
Dec 13 22:43:19 debug ALEOS_FIRMWARE_rmswitchingcheck: SDK pid is 684
Dec 13 22:43:20 notice ALEOS_FIRMWARE_rmswitchingcheck:  Radio Module Version:  > 01.14.20.00_VERIZON_002.058_000
Dec 13 22:43:20 notice ALEOS_FIRMWARE_rmswitchingcheck: Radio Module firmware version matches entry in database
Dec 13 22:43:20 notice ALEOS_FIRMWARE_rmswitchingcheck:   #> Running Radio Module Version: 01.14.20.00_VERIZON_002.058_000
Dec 13 22:43:20 notice ALEOS_FIRMWARE_rmswitchingcheck:   #> Stored Radio Module Version:  01.14.20.00_VERIZON_002.058_000
Dec 13 22:43:20 notice ALEOS_FIRMWARE_rmswitchingcheck:   #----> Running and Stored Radio Module Versions match
Dec 13 22:43:21 notice ALEOS_FIRMWARE_rmswitchingcheck: ****************************************
Dec 13 22:43:21 notice ALEOS_FIRMWARE_rmswitchingcheck: PIN1 Status : 3
Dec 13 22:43:21 notice ALEOS_FIRMWARE_rmswitchingcheck: PIN1 Verify Retries Left : 3
Dec 13 22:43:21 notice ALEOS_FIRMWARE_rmswitchingcheck: PIN1 Unblock Retries Left : 10
Dec 13 22:43:21 notice ALEOS_FIRMWARE_rmswitchingcheck: ICCID prefix: 891480
Dec 13 22:43:22 notice ALEOS_FIRMWARE_rmswitchingcheck: MCC-MNC: 311-48, Verizon
Dec 13 22:43:22 notice ALEOS_FIRMWARE_rmswitchingcheck: MCC-MNC: 311-480, Verizon
Dec 13 22:43:22 notice ALEOS_FIRMWARE_rmswitchingcheck:   #> Current Operator: VERIZON
Dec 13 22:43:22 notice ALEOS_FIRMWARE_rmswitchingcheck:   #> Possible Operator: VERIZON
Dec 13 22:43:22 notice ALEOS_FIRMWARE_rmswitchingcheck: DONE
Dec 13 22:43:22 notice ALEOS_CELL_RadioDiagnostic: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:43:22 notice ALEOS_CELL_RadioDiagnostic: Starting Radio Diagnostic
Dec 13 22:43:23 err ALEOS_CELL_RadioDiagnostic: Cannot find LOW POWER MODE in the radio response
Dec 13 22:43:23 err ALEOS_CELL_RadioDiagnostic: AT.GSTATUS command failed
Dec 13 22:43:23 err ALEOS_CELL_RadioDiagnostic: Unable to check low power mode
Dec 13 22:43:26 notice ALEOS_CELL_RadioDiagnostic: GPS rollover patching not supported for radio family
Dec 13 22:43:26 notice ALEOS_CELL_RadioDiagnostic: Radio GNSS Dynamic Power Optimization is disabled
Dec 13 22:43:26 notice ALEOS_CELL_RadioDiagnostic: Radio already set to data only mode
Dec 13 22:43:26 notice ALEOS_CELL_RadioDiagnostic: Radio module diagnostic completed - No Action required
Dec 13 22:43:26 notice ALEOS_SYSTEM_UpdateReboot: Processing request from  to applyradio
Dec 13 22:43:26 notice ALEOS_SYSTEM_UpdateRebootMgr: Applying Radio Module firmware
Dec 13 22:43:26 alert ALEOS_FIRMWARE_RmUpdater: No Radio Module Firmware Update pending
Dec 13 22:43:27 notice ALEOS_CELL_RMAN: PDPRadioManager::getInstance()
Dec 13 22:43:27 notice ALEOS_CELL_RMAN: P8Starting::run:	Wait sim ready to launch service/cellradio
Dec 13 22:43:27 notice ALEOS_CELL_RMAN: P15PDPRadioManager::processMSCIID:	launching service/cellradio
Dec 13 22:43:27 notice ALEOS_CELL_DetectRadio: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:43:27 alert ALEOS_CELL: Radio Enumerated Successfully
Dec 13 22:43:29 notice ALEOS_CELL: SIM ready after 1 loop(s) - continuing
Dec 13 22:43:29 notice ALEOS_CELL: Launching RadioTask...
Dec 13 22:43:29 notice ALEOS_CELL_RadioTask: Starting  quickConnect
Dec 13 22:43:29 notice ALEOS_CELL_RadioTask: Radio is a ALEOS_RADIO_MODULE_EM7511 - VERIZON
Dec 13 22:43:29 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_INIT
Dec 13 22:43:29 notice ALEOS_CELL_RadioTask: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:43:30 alert ALEOS_EVENTS_dpRptSend: ***   dpRptSend  ***
Dec 13 22:43:30 warning ALEOS_EVENTS_dpRptSend: ADMIN password is longer than 8 characters, and will be truncated.
Dec 13 22:43:30 notice ALEOS_SYSTEM_SM: Retrieving records from 'SnF12.smc' [request: 'SnF11.smc']...
Dec 13 22:43:30 notice ALEOS_SYSTEM_SM: Record counts: read '0' good records, '0' bad records
Dec 13 22:43:31 notice ALEOS_SYSTEM_UpdateRebootMgr: BootTimeReference: initng default run level completed [43.83] seconds since system startup]
Dec 13 22:43:31 notice ALEOS_SYSTEM_UpdateRebootMgr: Launching MCU manager
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: Starting McuManager
Dec 13 22:43:31 notice ALEOS_SYSTEM_UpdateRebootMgr: Launching Power manager
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: 14MacanProMcuHal power_manager_wakeup_state: Power Manager State:  1.
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: RegisterMcuNotification success
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: ProcessMcuNotification - READY_AND_OPERATIONAL received from MCU on isr [1]
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: 14MacanProMcuHal download_mcu_image: Headers: running version: 02.08d91b0ae6acf901105130
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: 14MacanProMcuHal download_mcu_image: Headers:    file version: 02.08d91b0ae6acf901105130
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: No MCU Firmware Download required
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: Configuration of ADC channel sensitivity successful
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: ProcessPolling - VIN [12.14V]
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: ProcessPolling - Temperature [26]
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: ProcessPolling - Ignition [1]
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: MCU configured properly [1]
Dec 13 22:43:31 notice ALEOS_SYSTEM_UpdateRebootMgr: BootTimeReference: Launching management [44.38] seconds since system startup]
Dec 13 22:43:31 notice ALEOS_SERVICES_lpmmgr: LpmMgrReadMcuStatus() MCU status 0x5d04
Dec 13 22:43:31 notice ALEOS_SERVICES_McuManager: McuManager start running phase
Dec 13 22:43:31 notice ALEOS_SERIAL_HIF: Starting HIF
Dec 13 22:43:33 notice ALEOS_CELL_RadioTask: (qmisdkhelper) Waiting for the Radio Module to be ready
Dec 13 22:43:33 notice ALEOS_CELL_RadioTask: (qmisdkhelper) Radio module is ready
Dec 13 22:43:33 debug ALEOS_CELL_RadioTask: SDK pid is 1100
Dec 13 22:43:34 notice ALEOS_CELL_RadioTask: Radio module power mode is: RADIO_ONLINE
Dec 13 22:43:35 alert ALEOS_EVENTS_dpRptGen: ***   dpRptGen  ***
Dec 13 22:43:35 notice ALEOS_CELL_RadioTask: ****************************************
Dec 13 22:43:35 notice ALEOS_CELL_RadioTask: PIN1 Status : 3
Dec 13 22:43:35 notice ALEOS_CELL_RadioTask: PIN1 Verify Retries Left : 3
Dec 13 22:43:35 notice ALEOS_CELL_RadioTask: PIN1 Unblock Retries Left : 10
Dec 13 22:43:35 notice ALEOS_CELL_RadioTask: IMSI changed from [NOT_SET_YET] to [REDACTED]
Dec 13 22:43:35 notice ALEOS_CELL_RadioTask: ICCID : [REDACTED]
Dec 13 22:43:35 notice ALEOS_SECURITY_GAR: Starting the Gateway Anomaly Reporting Application
Dec 13 22:43:38 notice ALEOS_CELL_RadioTask: Radio interface is [8] - [LTE]
Dec 13 22:43:38 notice ALEOS_CELL_RadioTask: service type is LTE
Dec 13 22:43:38 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_SIM_READY
Dec 13 22:43:38 notice ALEOS_CELL_RadioTask: Value "name" read from XML file using iccid: 'Unknown'
Dec 13 22:43:39 crit ALEOS_CELL_RadioTask: CellParmRead: Failed to execute CellParm
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Operator  : Verizon
Dec 13 22:43:39 notice ALEOS_EVENTS_gnssmgr: StopGnss
Dec 13 22:43:39 alert ALEOS_EVENTS_gnssmgr: GPS disabled, BIAS always off
Dec 13 22:43:39 notice ALEOS_EVENTS_gnssmgr: StopGnss: Powering off antenna for radio module GNSSbecause OFF
Dec 13 22:43:39 notice ALEOS_EVENTS_gnssmgr: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: SendEvent - Operator : 311.480
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_WAITING_ACTIVATION
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_ACTIVATED
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Reserving Radio Access (PID: 1094)...
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Reserved radio access (PID: 1094)
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Voice Number : +[REDACTED]
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: MIN: 
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: APN read from Radio Module: 'VZWINTERNET'
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: OMA DM is supported, no Auto APN lookup of APN is possible
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: APN Selection: Primary APN: '' (Auto Entered)
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Using APN from radio module: 'VZWINTERNET'
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Updating ODIS information on Radio
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Service is available
Dec 13 22:43:39 notice ALEOS_EVENTS_gnssmgr: Waiting for radio reservation to complete...
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Customer has selected ALL BANDS
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Current band setting: ALL BANDS
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Releasing radio access (PID: 1094)...
Dec 13 22:43:39 notice ALEOS_EVENTS_gnssmgr: Done waiting for radio reservation
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_CARRIER_SELECTION
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Current COPS user setting: 0
Dec 13 22:43:39 alert ALEOS_EVENTS_gnssmgr: GPS disabled, Assisted Data Retrieval always off
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Current COPS mode: 0
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Leaving COPS mode as default: automatic
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_NOTREADY_WAIT
Dec 13 22:43:39 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_CONNECT
Dec 13 22:44:09 notice ALEOS_CELL_RadioTask: Current time: Tue, 13 Dec 2022 22:43:39 UTC Radio Network time used to set both system time and HW clock system time to: Tue, 13 Dec 2022 22:44:09 UTC
Dec 13 22:44:09 notice ALEOS_CELL_RadioTask: Seconds since boot: 52
Dec 13 22:44:09 notice ALEOS_CELL_RadioTask: IPPreference : IPv4
Dec 13 22:44:09 debug ALEOS_CELL_RadioTask: iSLQSStartStopDataSession/2975: WDS start interface verbose error: 33
Dec 13 22:44:09 notice ALEOS_CELL_detectrmdetach: 9McEmRmHal: radio module = ALEOS_RADIO_MODULE_EM7511 is active
Dec 13 22:44:10 err ALEOS_CELL_RadioTask: Unable to establish data session, return value: 1014failurereason: 1018, line: 732
Dec 13 22:44:10 notice ALEOS_CELL_RadioTask: Verbose call end type: 6, verbose call end code: 33
Dec 13 22:44:10 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_DISCONNECT
Dec 13 22:44:10 notice ALEOS_CELL_RadioTask: APN read from Radio Module: 'VZWINTERNET'
Dec 13 22:44:10 notice ALEOS_CELL_RadioTask: OMA DM is supported, no Auto APN lookup of APN is possible
Dec 13 22:44:10 notice ALEOS_CELL_RadioTask: APN Selection: Primary APN: '' (Auto Entered)
Dec 13 22:44:10 notice ALEOS_CELL_RadioTask: Using APN from radio module: 'VZWINTERNET'
Dec 13 22:44:10 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_DISCONNECTED_WAIT
Dec 13 22:44:13 notice ALEOS_EVENTS_gnssmgr: GNSS Assisted Data Retrieval XTRA DATA ENABLED: disabled
Dec 13 22:44:13 notice ALEOS_EVENTS_gnssmgr: GNSS Assisted Data Retrieval XTRA TIME INFO ENABLED: disabled
Dec 13 22:46:16 notice ALEOS_WEB_ACEmanager: User [user] login successful from IP [192.168.13.31]

OK never mind. After comparing things to an older, working setup I found the APN wasn’t getting updated. Working fine now with an override to the APN used in the older setup.