We have an VPN connection setup and functioning on a RV55. When we initiate a ping from a device on the LAN of the RV55 to a device on the other end of the VPN, we get successful responses. When we initiate a ping from the other end of the tunnel to the same device on the LAN of the RV55, we receive no responses. I assume the RV55 is blocking unsolicited traffic somewhere. Any suggestions?
Could you please answer the questions below to narrow down issue:
Could you please let me know the steps you followed to configure the VPN?
To investigate this issue, please get the log and template log by the instructions and send me:
The configuration template file is in ACEmanager → Template, provide any name you desire for the Template Name, and then press Download to retrieve the template file.
Collect logs procedure:
a. Go AceManager > Admin > Configure Logging
Set all log levels to DEFAULT (NOTICE)
Set Linux Syslog to DISPLAY
b. Reboot the gateway.
c. Perform your test again.
d. Go Admin → View log → Download Logs.
Additionally, you can use IP Logging to check the issue. Could you please capture the PCAP by following the steps below:
Start capture PCAP
Run a ping test
Stop capture PCAP
Please refer to the attachment for instructions on how to set up IP Logging and share with me the pcap file after capturing. IP_Logging.zip (151.0 KB)