RV50 Unable to sen SMS

I am attempting to configure a RV50 as an SMS gateway, but I cannot seam to get the messages sent successfully.

Below are logs from near the attempt. Phone number changed but valid number.

Sep 23 00:23:41 notice ALEOS_ALMS_LWM2M: connecting to bs.airvantage.net:5684
Sep 23 00:23:41 notice ALEOS_ALMS_LWM2M: connected
Sep 23 00:23:43 warning ALEOS_ALMS_LWM2M: discard older handshake message with seq: 0
Sep 23 00:23:43 err ALEOS_ALMS_LWM2M: COAP_BAD_REQUEST
Sep 23 00:23:43 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in '40' seconds, '2' left
Sep 23 00:23:43 err ALEOS_ALMS_LWM2M: COAP_BAD_REQUEST
Sep 23 00:23:44 notice ALEOS_SECURITY_GAR: There has been a change in the filesystem since last checksums check
Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: handleSMSATCmd: SMSAT command received 15554443333 RV50 Test 
Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: handleSMSATCmd: Destination phone number is 15554443333
Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: handleSMSATCmd: Message to be sent is RV50 Test
Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: sendMsgToQCON: Logging message RV50 Test of size 9 to QCON
Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: sendMsgToQCON: Response is RV50 Test destination 15554443333 sms size 9
Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: sendMsgToQCON: Sending message to QCON
Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: sendMsgToQCON: Sent buffer index 1
Sep 23 00:23:50 info ALEOS_CELL_RadioTask: PDU Encode Return code 0, size 23
Sep 23 00:23:50 info ALEOS_CELL_RadioTask: Sending Reply SMS - Size 23 - Format GSM
Sep 23 00:24:30 notice ALEOS_ALMS_LWM2M: connecting to bs.airvantage.net:5684
Sep 23 00:24:30 notice ALEOS_ALMS_LWM2M: connected
Sep 23 00:24:32 warning ALEOS_ALMS_LWM2M: discard older handshake message with seq: 0
Sep 23 00:25:00 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in '80' seconds, '1' left
Sep 23 00:25:03 warning ALEOS_SYSTEM_WDlog: Process quickConnect has failed to provide activity feedback 1 time(s) using QCon_alive - No activity since Wed, 23 Sep 2020 00:23:23 UTC
Sep 23 00:25:07 info ALEOS_SERVICES_McuManager: ProcessPolling
Sep 23 00:25:53 warning ALEOS_SYSTEM_WDlog: Process quickConnect has failed to provide activity feedback 2 time(s) using QCon_alive - No activity since Wed, 23 Sep 2020 00:23:23 UTC
Sep 23 00:26:26 notice ALEOS_ALMS_LWM2M: connecting to bs.airvantage.net:5684
Sep 23 00:26:26 notice ALEOS_ALMS_LWM2M: connected
Sep 23 00:26:28 warning ALEOS_ALMS_LWM2M: discard older handshake message with seq: 0
Sep 23 00:26:28 warning ALEOS_ALMS_LWM2M: discard older handshake message with seq: 0
Sep 23 00:26:28 err ALEOS_ALMS_LWM2M: COAP_BAD_REQUEST
Sep 23 00:26:28 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in '160' seconds, '0' left
Sep 23 00:26:28 err ALEOS_ALMS_LWM2M: COAP_BAD_REQUEST
Sep 23 00:26:43 warning ALEOS_SYSTEM_WDlog: Process quickConnect has failed to provide activity feedback 3 time(s) using QCon_alive - No activity since Wed, 23 Sep 2020 00:23:23 UTC
Sep 23 00:26:50 info ALEOS_SERVICES_SMSPROC: handleSMSSendStatus: SMSProc is not waiting for SMS_SEND_STATUS
Sep 23 00:27:37 info ALEOS_SERVICES_McuManager: ProcessPolling

I’m not sure if it’s on provider side or I’m just not able to make sense of which errors are useful. Any help is appriciated.

Hi gsm,

When you want to send sms from remote to device that connected to AirLink gateway. Please make sure your device is configured as below:
1. “Trusted Phone Number” is disabled.
2. If “Trusted Phone Number” is enabled, please download the configuration user guide at link below and follow steps at page 223
https://source.sierrawireless.com/resources/airlink/software_reference_docs/airlink-rv-series---configuration-guide/#sthash.S7UiwN3H.dpbs
3. “Local Host Port” is matched with the connected device.

When you want to send sms from device that connected to AirLink gateway to remote side:
1. ALEOS Port is matched with the connected device.
2. Your sms format is correct. You can define your sms format at page 216 in configuration user guide.

Thanks,

Please help to tick “Solution” if your question is answered.

1 Like

I have verified that the sms format matches the carrier. I am testing sending sms using telnet and the AT command. The logs show it receiving, but the SMS never reaches the destination.

Sep 28 20:07:59 info ALEOS_SERVICES_SMSPROC: handleSMSATCmd: SMSAT command received 15099499670 RV50 Test 

Sep 28 20:07:59 info ALEOS_SERVICES_SMSPROC: handleSMSATCmd: Destination phone number is 1XXXXXXXXXX
Sep 28 20:07:59 info ALEOS_SERVICES_SMSPROC: handleSMSATCmd: Message to be sent is RV50 Test
Sep 28 20:07:59 info ALEOS_SERVICES_SMSPROC: sendMsgToQCON: Logging message RV50 Test of size 9 to QCON
Sep 28 20:07:59 info ALEOS_SERVICES_SMSPROC: sendMsgToQCON: Response is RV50 Test destination 1XXXXXXXXXX sms size 9
Sep 28 20:07:59 info ALEOS_SERVICES_SMSPROC: sendMsgToQCON: Sending message to QCON
Sep 28 20:07:59 info ALEOS_CELL_RadioTask: – Encoding Message –
Sep 28 20:07:59 info ALEOS_CELL_RadioTask: PDU Encode Return code 0, size 42
Sep 28 20:07:59 info ALEOS_CELL_RadioTask: Sending Reply SMS - Size 42 - Format CDMA
Sep 28 20:07:59 info ALEOS_SERVICES_SMSPROC: sendMsgToQCON: Sent buffer index 1
Sep 28 20:09:37 warning ALEOS_SYSTEM_WDlog: Process quickConnect has failed to provide activity feedback 1 time(s) using QCon_alive - No activity since Mon, 28 Sep 2020 20:07:57 UTC
Sep 28 20:09:54 info ALEOS_SERVICES_McuManager: ProcessPolling
Sep 28 20:10:27 warning ALEOS_SYSTEM_WDlog: Process quickConnect has failed to provide activity feedback 2 time(s) using QCon_alive - No activity since Mon, 28 Sep 2020 20:07:57 UTC
Sep 28 20:10:59 info ALEOS_SERVICES_SMSPROC: handleSMSSendStatus: SMSProc is not waiting for SMS_SEND_STATUS

I am not sure what is happening to the SMS

Hi gsm,

There is no issue from my side. Could you please check both your sims on cellphone to make sure your sims are able to send SMS?

Could you provide your AT command which you sent by telnet ?

Thanks,

Make sure the data plan from your cellular carrier has the SMS feature enabled on the plan. Many carriers have that disabled by default.