I have a RV50 that has been operational for years and all of the sudden it has stopped working. Below is the error message from the log when I attempt to send out a text. I don not know exactly what this means. Thank.
Nov 13 23:50:05 err ALEOS_SYSTEM_CSM: Destination message queue /qConG has 5 msgs out of 5 max
Nov 13 23:50:05 err ALEOS_SYSTEM_CSM: Sending notification (MSCIID 10105) to client /qConG failed
Nov 13 23:50:52 err ALEOS_SERVICES_SMSPROC: Destination message queue /qConG has 5 msgs out of 5 max
Nov 13 23:50:52 err ALEOS_SERVICES_SMSPROC: handleSMSSendStatus: Unable to send SMS message to QCON
Thank you.
Aleos 4.16.0
Radio firmware 5.05.58.05
Messages are sent using commands (Has been working for years)
Verizon SIM
I can not post the logs publicly because there is sensitive information like IP addresses, but here are some of the log files with the ip addresses removed.
Nov 16 13:24:39 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:25:40 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:26:40 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:27:40 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:27:43 notice ALEOS_LINKMGMT_linkmon: Current: RSSI=-42, RSRQ=-7, RSRP=-71, SINR=26.2
Nov 16 13:28:40 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:29:40 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:30:40 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:31:40 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:32:31 notice ALEOS_CELL_RadioTask: cbkPacketSrvStatus - v4SessionID: v6SessionID: 0 state: 1 (DISCONNECTED) reconfig not required
Nov 16 13:32:31 notice ALEOS_CELL_RadioTask: cbkPacketSrvStatus - ipfamily: 4, call end reason: 1, verbose call end type: 3, verbose call end code: 1034
Nov 16 13:32:31 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_DISCONNECTED
Nov 16 13:32:31 notice ALEOS_LINKMGMT_linkstatd: wwan0 is now down
Nov 16 13:32:31 notice ALEOS_CELL_RadioTask: APN read from Radio Module: ‘’
Nov 16 13:32:31 notice ALEOS_CELL_RadioTask: OMA DM is supported, no Auto APN lookup of APN is possible
Nov 16 13:32:31 notice ALEOS_CELL_RadioTask: APN set to blank to allow the network to configure it
Nov 16 13:32:31 notice ALEOS_CELL_RadioTask: APN Selection: Primary APN: ‘’ (User Entered)
Nov 16 13:32:31 notice ALEOS_CELL_RadioTask: Using APN from radio module: ‘’
Nov 16 13:32:31 notice ALEOS_LINKMGMT_linkmon: Radio Connection State - Not Connected
Nov 16 13:32:31 notice ALEOS_LINKMGMT_linkmon: New Link Status - Network Link Down
Nov 16 13:32:31 notice ALEOS_CONNECTMGMT_CMAN: scheduleIPV4StatusChange: Restart firewall
Nov 16 13:32:31 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_DISCONNECTED_WAIT
Nov 16 13:32:31 notice ALEOS_SECURITY_Firewall: Stopping firewall
Nov 16 13:32:31 notice ALEOS_SECURITY_Firewall: Applying IPv4 firewall configuration
Nov 16 13:32:31 notice ALEOS_SECURITY_Firewall: Successfully applied firewall configuration
Nov 16 13:32:31 notice ALEOS_SECURITY_Firewall: Starting firewall
Nov 16 13:32:31 notice ALEOS_SECURITY_Firewall: Initializing firewall tables
Nov 16 13:32:31 notice ALEOS_SECURITY_Firewall: DMZ State: Disabled, DMZ IP: 0.0.0.0
Nov 16 13:32:31 notice ALEOS_SECURITY_Firewall: Inbound port filtering active. Configured to allow only selected ports
Nov 16 13:32:31 notice ALEOS_SECURITY_Firewall: Applying IPv4 firewall configuration
Nov 16 13:32:31 notice ALEOS_SECURITY_Firewall: Successfully applied firewall configuration
Nov 16 13:32:31 notice ALEOS_SECURITY_Firewall: Applying IPv6 firewall configuration
Nov 16 13:32:32 notice ALEOS_SECURITY_Firewall: Successfully applied firewall configuration
Nov 16 13:32:32 notice ALEOS_SECURITY_firewallManager: Firewall completed restart after 892 ms
Nov 16 13:32:32 alert ALEOS_CONNECTMGMT: IPV4 Disconnect Handled
Nov 16 13:32:33 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_NOTREADY_WAIT
Nov 16 13:32:33 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_CONNECT
Nov 16 13:32:33 notice ALEOS_CELL_RadioTask: IPPreference : IPv4
Nov 16 13:32:33 debug ALEOS_CELL_RadioTask: iSLQSStartStopDataSession/2975: WDS start interface verbose error: 0
Nov 16 13:32:33 notice ALEOS_CELL_RadioTask: cbkPacketSrvStatus - v4SessionID: v6SessionID: 0 state: 2 (CONNECTED) reconfig not required
Nov 16 13:32:33 notice ALEOS_LINKMGMT_linkstatd: wwan0 is now up
Nov 16 13:32:34 notice ALEOS_CELL_RadioTask: Connected IPv4; IPv4:
Nov 16 13:32:34 err ALEOS_CELL_RadioTask: AL_getDataBearerTechnology Return Code: 1071
Nov 16 13:32:34 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_DISCOVERY
Nov 16 13:32:34 notice ALEOS_LINKMGMT_linkmon: Radio Connection State - Connected
Nov 16 13:32:35 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_CONNECTED
Nov 16 13:32:35 notice ALEOS_CONNECTMGMT_CMAN: scheduleIPV4StatusChange: Restart firewall
Nov 16 13:32:35 notice ALEOS_CELL_RadioTask: Value “name” read from XML file using iccid: ‘Unknown’
Nov 16 13:32:35 crit ALEOS_CELL_RadioTask: CellParmRead: Failed to execute CellParm
Nov 16 13:32:35 notice ALEOS_CELL_RadioTask: Operator : Verizon
Nov 16 13:32:35 notice ALEOS_SECURITY_Firewall: Stopping firewall
Nov 16 13:32:35 notice ALEOS_SECURITY_Firewall: Applying IPv4 firewall configuration
Nov 16 13:32:35 notice ALEOS_SECURITY_Firewall: Successfully applied firewall configuration
Nov 16 13:32:35 notice ALEOS_SECURITY_Firewall: Starting firewall
Nov 16 13:32:35 notice ALEOS_SECURITY_Firewall: Initializing firewall tables
Nov 16 13:32:35 notice ALEOS_SECURITY_Firewall: DMZ State: Disabled, DMZ IP: 0.0.0.0
Nov 16 13:32:35 notice ALEOS_SECURITY_Firewall: Inbound port filtering active. Configured to allow only selected ports
Nov 16 13:32:35 notice ALEOS_SECURITY_Firewall: Applying IPv4 firewall configuration
Nov 16 13:32:35 notice ALEOS_SECURITY_Firewall: Successfully applied firewall configuration
Nov 16 13:32:35 notice ALEOS_SECURITY_Firewall: Applying IPv6 firewall configuration
Nov 16 13:32:35 notice ALEOS_SECURITY_Firewall: Successfully applied firewall configuration
Nov 16 13:32:36 notice ALEOS_SECURITY_firewallManager: Firewall completed restart after 912 ms
Nov 16 13:32:36 notice ALEOS_CONNECTMGMT: *** Network Connection successful. WAN IP [Cellular] :
Nov 16 13:32:36 notice ALEOS_CONNECTMGMT: *** IP UP : wwan0
Nov 16 13:32:36 notice ALEOS_CONNECTMGMT: Setting WWAN MTU size to 1428
Nov 16 13:32:36 notice ALEOS_CONNECTMGMT: GDNS is restarting dnsmasq
Nov 16 13:32:37 notice ALEOS_LAN: MTU Source Auto - Set DHCP option 26 MTU: 1428
Nov 16 13:32:37 err ALEOS_LAN: MTU Source Auto - Ignore Opt 26 MTU size 1500
Nov 16 13:32:38 notice ALEOS_LAN: Starting dnsmasq
Nov 16 13:32:39 notice ALEOS_LINKMGMT_linkmon: New Link Status - Network Ready - Cellular
Nov 16 13:32:39 warning ALEOS_SERIAL_HMC: not in tcp mode current mode 0
Nov 16 13:32:40 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:33:41 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:34:41 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:35:41 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:36:41 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:37:41 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:38:41 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:39:41 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:40:42 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:41:42 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:42:42 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:42:43 notice ALEOS_LINKMGMT_linkmon: Current: RSSI=-42, RSRQ=-7, RSRP=-71, SINR=23.1
Nov 16 13:43:42 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:44:42 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:45:42 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:46:42 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:47:42 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:48:43 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:49:43 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:50:43 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:51:43 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:52:43 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:53:43 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:54:43 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:55:44 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:56:44 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:57:43 notice ALEOS_LINKMGMT_linkmon: Current: RSSI=-42, RSRQ=-7, RSRP=-71, SINR=17.2
Nov 16 13:57:44 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:58:44 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 13:59:44 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:00:44 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:01:44 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:02:44 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:03:45 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:04:45 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:05:45 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:06:05 notice ALEOS_SERVICES_SNTP: Current time: Thu, 16 Nov 2023 14:06:04 UTC SNTP time used to set both system time and HW clock system time to: Thu, 16 Nov 2023 14:06:05 UTC
Nov 16 14:06:45 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:07:45 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:08:45 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:09:45 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:10:46 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:11:46 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:12:43 notice ALEOS_LINKMGMT_linkmon: Current: RSSI=-42, RSRQ=-9, RSRP=-71, SINR=20
Nov 16 14:12:46 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:13:46 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:14:46 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:15:46 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:16:46 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:17:46 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:17:59 notice ALEOS_WEB_ACEmanager: User [user] login successful from IP
Nov 16 14:18:47 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:19:47 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:20:47 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:21:47 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:22:47 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:23:47 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:24:47 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:25:48 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:26:48 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:27:43 notice ALEOS_LINKMGMT_linkmon: Current: RSSI=-42, RSRQ=-6, RSRP=-71, SINR=24.4
Nov 16 14:27:48 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:28:48 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:29:48 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:30:48 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:31:48 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:32:48 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:33:49 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:34:49 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:35:49 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:36:49 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:37:40 notice ALEOS_WEB_ACEmanager: User [user] login successful from IP
Nov 16 14:37:49 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:38:49 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
Nov 16 14:39:49 notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
From the log you provided, I couldn’t identify any issues related to the inability to send SMS on the RV50.
Therefore, in this case, you should send an email to technical support at support@sierrawireless.com for further assistance.