RV50x no signal

Hello, I try to install a station with a RV50x. The station was running before with a different SIM-card. I put in the new card and I got only two red blinking led’s for signal and network, RSSI -125, RSRP -140 and RSRQ -20. I tried different antennas and also different places - no changes. I tried also a new RV50X - same. The Log tells me:
warning ALEOS_CELL_detectrmdetach: Radio Detach Detected
//
00:05:33 err ALEOS_ALMS_LWM2M: failed to connect to bs.airvantage.net:5684
Sep 9 00:05:33 err ALEOS_ALMS_LWM2M: failed to connect to bootstrap server!
Sep 9 00:05:33 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in ‘10’ seconds, ‘4’ left
Sep 9 00:05:33 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in ‘20’ seconds, ‘3’ left
Sep 9 00:05:33 warning ALEOS_ALMS_LWM2M: spawnRestart: restart already in progress!
Sep 9 00:05:34 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_DISCONNECT
Sep 9 00:05:34 notice ALEOS_CELL_RadioTask: APN read from Radio Module: ‘cda.vodafone.de
Sep 9 00:05:34 notice ALEOS_CELL_RadioTask: Invalid backup APN entered or device does not support backup APN. Using primary APN.
Sep 9 00:05:34 notice ALEOS_CELL_RadioTask: APN Selection: Primary APN: ‘cda.vodafone.de’ (User Entered)
Sep 9 00:05:34 notice ALEOS_CELL_RadioTask: Set APNName, PDN type and credentials in Profile: APN ‘cda.vodafone.de’ and PDN type ‘0’ with auth 0 (None) , username ‘GeoF01@hakodi.com’
Sep 9 00:05:34 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_DISCONNECTED_WAIT
Sep 9 00:05:34 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_NOTREADY_WAIT
Sep 9 00:06:32 warning ALEOS_CELL_detectrmdetach: Radio Detach Detected [7]
Sep 9 00:07:32 warning ALEOS_CELL_detectrmdetach: Radio Detach Detected [8]
Sep 9 00:08:32 warning ALEOS_CELL_detectrmdetach: Radio Detach Detected [9]
Sep 9 00:09:32 warning ALEOS_CELL_detectrmdetach: Radio Detach Detected [10]
Sep 9 00:10:32 warning ALEOS_CELL_detectrmdetach: Radio Detach Detected [11]
Sep 9 00:10:49 warning ALEOS_ALMS_LWM2M: Connectivity KO
Sep 9 00:10:49 err ALEOS_ALMS_LWM2M: resolve failure
Sep 9 00:10:49 err ALEOS_ALMS_LWM2M: failed to connect to bs.airvantage.net:5684
Sep 9 00:10:49 err ALEOS_ALMS_LWM2M: failed to connect to bootstrap server!
Sep 9 00:10:49 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in ‘40’ seconds, ‘2’ left
Sep 9 00:10:49 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in ‘80’ seconds, ‘1’ left
Sep 9 00:10:49 warning ALEOS_ALMS_LWM2M: spawnRestart: restart already in progress!

What can I do run this device?

Hi @kujawa,

Welcome to our community!

  • What version of ALEOS and Radio module firmware are you using for RV50X?
  • Please make sure that your SIM is still working properly.
  • Could you please upload full log file and template file to Google Drive and share the link with me?

Thanks,

Hi, @jerdung ,
unfortunately I’m now on a way in the field. I will be back on aug.27. I will send you then the information you need and upload the logfile.
regards