RV50 radios constantly connecting and disconnecting

Hi:

I’ve got a couple of RV50s mounted on buoys in Ireland. They have Three.ie SIMs in them. The RV50s are constantly connecting and disconnecting (say, every 2-3 minutes). Can someone have a look at the log output below and let me know if they can see why? Thanks

Jan 1 00:01:47 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Active
Jan 1 00:01:47 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - DataBearer: eBEARER_TDSCDMA
Jan 1 00:01:47 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - DataBearer: Data Bearer Unknown
Jan 1 00:01:54 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - DataBearer: eBEARER_TDSCDMA
Jan 1 00:01:54 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - DataBearer: Data Bearer Unknown
Jan 1 00:01:54 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - DataBearer: eBEARER_TDSCDMA
Jan 1 00:01:54 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Dormant
Jan 1 00:01:56 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Active
Jan 1 00:02:21 debug ALEOS_CELL_RadioTask: CellID : 18438
Jan 1 00:02:38 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Dormant
Jan 1 00:02:40 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - DataBearer: Data Bearer Unknown
Jan 1 00:02:40 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - DataBearer: eBEARER_TDSCDMA
Jan 1 00:02:40 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - DataBearer: Data Bearer Unknown
Jan 1 00:02:40 debug ALEOS_CELL_RadioTask: cbkTestSetSignalStrengthCB - Radio interface: [5]-[UMTS] RSSI: [-70] AleosServiceType: [3]-[UMTS]
Jan 1 00:02:45 debug ALEOS_CELL_RadioTask: cbkTestSetSignalStrengthCB - Radio interface: [5]-[UMTS] RSSI: [-76] AleosServiceType: [3]-[UMTS]
Jan 1 00:02:50 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - DataBearer: eBEARER_TDSCDMA
Jan 1 00:02:50 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - DataBearer: Data Bearer Unknown
Jan 1 00:02:50 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - DataBearer: eBEARER_TDSCDMA
Jan 1 00:02:52 notice ALEOS_CELL_RadioTask: cbkPacketSrvStatus - v4SessionID: 1205610824 v6SessionID: 0 state: 1 (DISCONNECTED) reconfig not required
Jan 1 00:02:52 notice ALEOS_CELL_RadioTask: cbkPacketSrvStatus - ipfamily: 4, call end reason: 1, verbose call end type: 6, verbose call end code: 0
Jan 1 00:02:52 info ALEOS_CELL_RadioTask: cbkPacketSrvStatus - generate Radio Disconnect Event
Jan 1 00:02:52 debug ALEOS_CELL_RadioTask: [eGenericCarrier] The error type is not supported (‘6’) - Process to regular handling
Jan 1 00:02:52 debug ALEOS_CELL_RadioTask: New Event received: RADIO_EVENT_DISCONNECT_AND_RETRY
Jan 1 00:02:52 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_DISCONNECTED
Jan 1 00:02:52 debug ALEOS_CELL_RadioTask: Profile-PDPType :0
Jan 1 00:02:52 debug ALEOS_CELL_RadioTask: Profile-Authentication :0
Jan 1 00:02:52 debug ALEOS_CELL_RadioTask: Profile-Name : profile1
Jan 1 00:02:52 debug ALEOS_CELL_RadioTask: Profile-APNName :open.internet.public
Jan 1 00:02:52 debug ALEOS_CELL_RadioTask: Profile-Username :
Jan 1 00:02:52 notice ALEOS_CELL_RadioTask: APN read from Radio Module: ‘open.internet.public’
Jan 1 00:02:52 info ALEOS_CELL_RadioTask: PDN type read from Radio Module: ‘0’
Jan 1 00:02:52 notice ALEOS_CELL_RadioTask: APN Selection: Primary APN: ‘open.internet.public’ (User Entered)
Jan 1 00:02:52 debug ALEOS_CELL_RadioTask: Authentication :0
Jan 1 00:02:52 debug ALEOS_CELL_RadioTask: Username :
Jan 1 00:02:52 notice ALEOS_CELL_RadioTask: Using APN from radio module: ‘open.internet.public’
Jan 1 00:02:52 info ALEOS_CELL_RadioTask: IPv4 address: 0.0.0.0
Jan 1 00:02:52 info ALEOS_CELL_RadioTask: IPv6 address: ::
Jan 1 00:02:52 notice ALEOS_CELL_RadioTask: Disabling bwthrottle
Jan 1 00:02:53 debug ALEOS_CELL_MultiSIM: ProcessMSCIID: notified RM connection state at 0
Jan 1 00:02:53 debug ALEOS_CELL_RadioTask: New Event received: RADIO_EVENT_DISCONNECT_AND_WAIT
Jan 1 00:02:53 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_DISCONNECTED_WAIT
Jan 1 00:02:53 debug ALEOS_CELL_RadioTask: Running RADIO_STATE_DISCONNECTED_WAIT - event [RADIO_EVENT_DISCONNECT_AND_WAIT] - current time [180]
Jan 1 00:02:53 info ALEOS_CELL_RadioTask: # RADIO_STATE_DISCONNECTED_WAIT=>INIT, TIMEOUT=‘2’ #,
Jan 1 00:02:53 debug ALEOS_CELL_RadioTask: leaving state at 182
Jan 1 00:02:53 info ALEOS_CELL_RMAN: RM Link STATE change : 0
Jan 1 00:02:53 debug ALEOS_CELL_RMAN: a disconnection occured RM Link State = 0
Jan 1 00:02:53 debug ALEOS_CELL_MultiSIM: ProcessMSCIID: notified RM link state at 0
Jan 1 00:02:55 info ALEOS_CELL_RadioTask: # RADIO_STATE_DISCONNECTED_WAIT=>EXIT, TIMEOUT ELAPSED #
Jan 1 00:02:55 debug ALEOS_CELL_RadioTask: New Event received: RADIO_EVENT_WAIT_UNTIL_READY
Jan 1 00:02:55 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_NOTREADY_WAIT
Jan 1 00:02:55 debug ALEOS_CELL_RadioTask: New Event received: RADIO_EVENT_CONNECT
Jan 1 00:02:55 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_CONNECT
Jan 1 00:02:55 notice ALEOS_CELL_RadioTask: IPPreference : IPv4
Jan 1 00:03:01 debug ALEOS_CELL_RadioTask: iSLQSStartStopDataSession/2808: WDS start interface verbose error: 0
Jan 1 00:03:01 notice ALEOS_CELL_RadioTask: cbkPacketSrvStatus - v4SessionID: 1205610824 v6SessionID: 0 state: 2 (CONNECTED) reconfig not required
Jan 1 00:03:01 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - DataBearer: Data Bearer Unknown
Jan 1 00:03:01 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Active
Jan 1 00:03:02 info ALEOS_CELL_RadioTask: Data session established, session id: 1205610824
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: 1. Information from data session parameters action =1 instanceId =0 sessionId =1205610824 failureReason =0 failureReasonv4 =0 failureReasonv6 =0
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: 2. Information from data session parameters rcv4 =0 rcv6 =0 v4sessionId =1205610824 v6sessionId =0 ipfamily =4
Jan 1 00:03:02 info ALEOS_CELL_RadioTask: Connected IPv4; IPv4 : 80.233.15.108
Jan 1 00:03:02 info ALEOS_CELL_RadioTask: wwan0 interface MTU size: 1430
Jan 1 00:03:02 err ALEOS_CELL_RadioTask: AL_getDataBearerTechnology Return Code: 1071
Jan 1 00:03:02 notice ALEOS_CELL_RadioTask: IMSI : 272023119064683
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: Emergency Mode: 0x
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: Mode Preference: 0x28
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: GW Band Preference: 0x562950035735424
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: CDMA PRL Preference : 0x65535
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: Roaming Preference : 0x255
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: LTE Band Preference : 0x524485
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: Network Selection Preference: 0x
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: Service Domain Preference : 0x2
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: GSM - WCDMA Acquisition Order Preference : 0x0
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: Profile-PDPType :0
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: Profile-Authentication :0
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: Profile-Name : profile1
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: Profile-APNName :open.internet.public
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: Profile-Username :
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: New Event received: RADIO_EVENT_DHCP
Jan 1 00:03:02 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_DISCOVERY
Jan 1 00:03:02 info ALEOS_CELL_RadioTask: IPv4 address: 80.233.15.108
Jan 1 00:03:02 info ALEOS_CELL_RadioTask: IPv6 address: ::
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: New Event received: RADIO_EVENT_CONNECTED
Jan 1 00:03:02 notice ALEOS_CELL_RadioTask: Radio_state --> RADIO_STATE_CONNECTED
Jan 1 00:03:02 debug ALEOS_CELL_MultiSIM: ProcessMSCIID: notified RM connection state at 1
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: MCC : 272
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: MNC : 2
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: Name : 3
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: SID : 0
Jan 1 00:03:02 debug ALEOS_CELL_RadioTask: NID : 0
Jan 1 00:03:02 notice ALEOS_CELL_RadioTask: Operator : 3
Jan 1 00:03:02 notice ALEOS_CELL_RadioTask: Enabling bwthrottle
Jan 1 00:03:02 debug ALEOS_CELL_MultiSIM: ProcessMSCIID: notified RM link state at 1
Jan 1 00:03:02 debug ALEOS_CELL_MultiSIM: ProcessMSCIID: Device connectivity is UP

Hi,

Can you check the Signal Strength (RSSI) before and after disconnecting from the network?
As I see that you used open.internet.public APN. Do you need a public IP ?
You can try using open.internet APN ( private IP) instead of open.internet.public APN.
Please check your SIM card account with mobile operator.