Radio keeps disconnecting and losing coms. I have it rebooting once an hour because if I do not it drops off till somebody reboots it. here is the log. any help would be amazing.
Feb 10 03:10:02 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Active
Feb 10 03:10:32 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in ‘40’ seconds, ‘2’ left
Feb 10 03:10:35 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Dormant
Feb 10 03:11:19 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Active
Feb 10 03:11:45 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Dormant
Feb 10 03:11:49 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in ‘80’ seconds, ‘1’ left
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: Service state is: Service
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: > LTE:
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: SrvStatusInfo
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: Service status of the system : Service
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: True service status of the system : No Service
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: Whether the RAT is the preferred data path : Not preferred
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: SysInfoCommon
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: Service domain registered on the system : Packet-switched only
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: Current system’s service capability : Packet-switched only
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: Current SDK roaming status : [0] - Off
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: Whether the system is forbidden : Not forbidden
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: Voice support status on LTE : Voice is not supported
Feb 10 03:13:01 debug ALEOS_CELL_RadioTask: PLMN:311.480
Feb 10 03:13:15 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Active
Feb 10 03:13:42 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Dormant
Feb 10 03:13:45 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in ‘160’ seconds, ‘0’ left
Feb 10 03:16:32 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Active
Feb 10 03:16:58 debug ALEOS_CELL_RadioTask: cbkWirelessDataService - Dormancy Status: Channel Dormant
Feb 10 03:17:02 warning ALEOS_ALMS_LWM2M: Failed bootstrap, nothing left to do
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: Service state is: Service
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: > LTE:
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: SrvStatusInfo
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: Service status of the system : Service
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: True service status of the system : No Service
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: Whether the RAT is the preferred data path : Not preferred
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: SysInfoCommon
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: Service domain registered on the system : Packet-switched only
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: Current system’s service capability : Packet-switched only
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: Current SDK roaming status : [0] - Off
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: Whether the system is forbidden : Not forbidden
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: Voice support status on LTE : Voice is not supported
Feb 10 03:18:01 debug ALEOS_CELL_RadioTask: PLMN:311.480
Feb 10 03:22:50 notice ALEOS_LINKMGMT_linkmon: Current: RSSI=-57, RSRQ=-18, RSRP=-91, SINR=-4.7
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: Service state is: Service
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: > LTE:
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: SrvStatusInfo
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: Service status of the system : Service
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: True service status of the system : No Service
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: Whether the RAT is the preferred data path : Not preferred
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: SysInfoCommon
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: Service domain registered on the system : Packet-switched only
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: Current system’s service capability : Packet-switched only
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: Current SDK roaming status : [0] - Off
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: Whether the system is forbidden : Not forbidden
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: Voice support status on LTE : Voice is not supported
Feb 10 03:23:02 debug ALEOS_CELL_RadioTask: PLMN:311.480
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: Service state is: Service
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: > LTE:
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: SrvStatusInfo
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: Service status of the system : Service
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: True service status of the system : No Service
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: Whether the RAT is the preferred data path : Not preferred
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: SysInfoCommon
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: Service domain registered on the system : Packet-switched only
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: Current system’s service capability : Packet-switched only
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: Current SDK roaming status : [0] - Off
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: Whether the system is forbidden : Not forbidden
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: Voice support status on LTE : Voice is not supported
Feb 10 03:28:02 debug ALEOS_CELL_RadioTask: PLMN:311.480
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: Service state is: Service
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: > LTE:
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: SrvStatusInfo
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: Service status of the system : Service
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: True service status of the system : No Service
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: Whether the RAT is the preferred data path : Not preferred
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: SysInfoCommon
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: Service domain registered on the system : Packet-switched only
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: Current system’s service capability : Packet-switched only
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: Current SDK roaming status : [0] - Off
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: Whether the system is forbidden : Not forbidden
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: Voice support status on LTE : Voice is not supported
Feb 10 03:33:02 debug ALEOS_CELL_RadioTask: PLMN:311.480
Feb 10 03:37:50 notice ALEOS_LINKMGMT_linkmon: Current: RSSI=-57, RSRQ=-18, RSRP=-91, SINR=-4
Hi @bryon.sitler,
First, please make sure that you connected both Main and Diversity antenna. Detail you can refer to here: https://source.sierrawireless.com/resources/airlink/hardware_reference_docs/airlink_rv_series_userguide/#sthash.scKBRei5.dpbs page 22
What FW version are you using? if it’s not the latest, please upgrade to the latest FW here: https://source.sierrawireless.com/resources/airlink/software_downloads/rv50/rv50-firmware-list/#sthash.hY6YQzZW.dpbs
If this issue still happens, please collect ALEOS log with all logging set to defaults:
- All log levels set to NOTICE
- Linux Syslog set to DISPLAY
Thanks,