We work on a Private AT&T APN so I have one of our Private APN SIMs in the unit.
OK. I sort of started at the beginning. I factory defaulted the unit by holding the power button in until it blinked red. I changed the Location Settings → Location Services to “Enable”. I changed the Service → Acemanager → Remote Access to BOTH HTTP and HTTPS and HTTP PORT 443. I pressed Apply and Reboot without adding our private APN information. I saved this as a template.
The unit rebooted and came up in “broadband” as I expected. I rebooted it several more times to make sure it worked.
I then added our Private APN name information to the SIM 1 field (I did this a couple of times both by adding manually, and adding using a new template) and rebooted again. Again, the unit came up as expected on our private APN with the expected IP address for the SIM and the Location Services enabled the first time. I then rebooted it (I tried this both with the reboot button on the web page and by pressing the physical reboot button momentarily) and it then went into its constant reboot phase where the only way I could access it was to hold the reset button in and reset to factory defaults (light blinks red). I have duplicated this many times.
Here’s the gateway information:
Here is the template prior to adding our APN (converted to text):
Do you have access to a SIM on a private APN that you can test this on?
If I disable Location Services (the only difference from the above settings), I can boot up on our Private APN continuously. When I enable Location Services and have our Private APN info in, the gateway will only boot correctly once. Strange.