Im having an issue on my MP70 LTE-A PRO, trying to update the Radio Firmware.
The MP70 is running the latest firmware 4.18.1
error states that the Check Failed, could not find signature or certificate in the package.
Im having an issue on my MP70 LTE-A PRO, trying to update the Radio Firmware.
The MP70 is running the latest firmware 4.18.1
error states that the Check Failed, could not find signature or certificate in the package.
Thanks,
I did download the radio firmware from sierra’s website
im trying to apply: EM7511_01.14.22.00_BELL_000.026_002.iso
here’s the log:
Jun 11 15:57:06 [notice ] ALEOS_WEB_ACEmanager User [user] login successful from IP [192.168.13.100]
Jun 11 15:57:46 [notice ] ALEOS_SECURITY_GAR Activity has been identified by the GAR application
Jun 11 15:57:46 [notice ] ALEOS_SECURITY_GAR Last reported event: User password modified on: Wed, 11 Jun 2025 15:57:46 UTC, PASSWD_CHANGE Recorded events: 3
Jun 11 15:57:46 [warning] ALEOS_SYSTEM_Cmdexe ADMIN password is longer than 8 characters, and will be truncated.
Jun 11 15:57:46 [alert ] ALEOS_SYSTEM_Cmdexe RAP password as a string [28614] before being stored
Jun 11 15:57:55 [notice ] fw_upload_init 0:Initialization
Jun 11 15:57:57 [notice ] fw_upload_init 0:DONE
Jun 11 15:58:11 [notice ] ALEOS_SYSTEM_UpdateRebootMgr Updating ALEOS firmware
Jun 11 15:58:13 [notice ] ALEOS_FIRMWARE_SWUpdate > [swpreinstaller] Installation started
Jun 11 15:58:13 [notice ] ALEOS_FIRMWARE_SWUpdate [AleosUpdater::open] check file
Jun 11 15:58:13 [notice ] ALEOS_FIRMWARE_SWUpdate [AleosUpdater::open] init cert verification
Jun 11 15:58:13 [err ] ALEOS_FIRMWARE_SWUpdate [AleosUpdater::open] Check failed: Could not find signature or certificate in the package (1)
Jun 11 15:58:13 [err ] ALEOS_FIRMWARE_SWUpdate > [swpreinstaller] Error 1 : Opening /mnt/hda1/Altemp/upload/EM7511_01.14.22.00_BELL_000.026_002.iso failed
Jun 11 15:58:13 [err ] ALEOS_FIRMWARE_SWUpdate > [swpreinstaller] Installation failed
Jun 11 16:00:00 [notice ] ALEOS_SECURITY_TestUserPassword User Password not tested during FW update
Could you please answer these questions below to investigate this issue?
Thanks,
You can close this ticket,
I just had to re-apply the modem firmware and then it prompted me to apply radio fw. after i did it that way it upgraded without issues.
on the old GX modems I could just apply the radio fw without having to re-apply modem fw.