I have a new Mango Red device, I have to connected via USB. When I try to log into the device to check APN and other settings, I am unsuccessful. Also unable to ping the device. Device will also no register on the Octave platform, and LCD just reads connecting… with the serial number and IMEI.
So I am unable to log in locally to configure, but also unable to use on the octave platform. Is there anyway to reset the device or force a configuration to it? In my network settings it is showing up as a modem, and I downloaded the drivers. Are there instructions to change the way it is being viewed in my devices?