Hi @keith.losier ,
Can you please share the following information to understand your situation?
- Which Aleos and Radio FW are you using?
- Any specific configurations had been set before the GW has “a trend of devices just locking themselves out”, any upgrade, enable/disable functions, etc…?
- Does the network interface appear when you connect the GW to the PC (via ethernet and USB). It will be the same as the screenshot
- Did you tried to access
- Does it mean you cannot access ACE manager webpage and telnet it?
- You tried to access ACE manage via HTTP or HTTPS?