MP70 dropping ethernet connection

Firmware ver 4.15. Connected device is a Tough-book CF33. Carrier in this case FN. (We use Verizon as well)
I am noticing that the ethernet connection gets dropped frequently. I haven’t been able to determine where the problem is because I haven’t been able to determine a base cause. I usually still have connectivity to the internet and can access the modem remotely when this issue occurs. I’ve been resolving by rebooting the MP70 and rebooting the Tough-book. Either one or the other will usually but not always work. Could this be an issue with the MP70? If so, is there a way to have the MP70 keep this connection alive?

Hi jmartin1,

As you mentioned, there is only a connection issue between MP70 and Toughbook. Have you ever seen this issue in the previous firmware?

To narrow down the issue, please help to provide your configuration and log file:

  • The configuration file is in ACEmanager → Template, click Download button.
  • The log file is in ACEmanager → Admin → Log, click Download Logs button.

Thanks,