LX60 Connectivity Issues with Verizon LTE

The modem is constantly being disconnected from the network. The PDP connection does not complete.
err ALEOS_CELL_RadioTask: Unable to establish data session, return value: 1014failurereason: 1, line: 732

As far as I know all settings are factory default except the IP passthrough is configured.

Jan 4 21:49:20 notice ALEOS_CELL_RadioTask: Current time: Fri, 16 Dec 2022 19:39:35 UTC Radio Network time used to set both system time and HW clock system time to: Wed, 04 Jan 2023 21:49:20 UTC
Jan 4 21:49:20 notice ALEOS_CELL_RadioTask: Seconds since boot: 80
Jan 4 21:49:20 notice ALEOS_CELL_RadioTask: IPPreference : IPv4
Jan 4 21:49:20 debug ALEOS_CELL_RadioTask: iSLQSStartStopDataSession/2975: WDS start interface verbose error: 33
Jan 4 21:49:21 err ALEOS_CELL_RadioTask: Unable to establish data session, return value: 1014failurereason: 1018, line: 732
Jan 4 21:49:21 notice ALEOS_CELL_RadioTask: Verbose call end type: 6, verbose call end code: 33
Jan 4 21:49:21 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_DISCONNECT
Jan 4 21:49:21 notice ALEOS_CELL_RadioTask: APN read from Radio Module: ‘VZWINTERNET’
Jan 4 21:49:21 notice ALEOS_CELL_RadioTask: OMA DM is supported, no Auto APN lookup of APN is possible
Jan 4 21:49:21 notice ALEOS_CELL_RadioTask: APN Selection: Primary APN: ‘’ (Auto Entered)
Jan 4 21:49:21 notice ALEOS_CELL_RadioTask: Using APN from radio module: ‘VZWINTERNET’
Jan 4 21:49:21 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_DISCONNECTED_WAIT
Jan 4 21:49:37 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_NOTREADY_WAIT
Jan 4 21:49:37 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_CONNECT
Jan 4 21:49:37 notice ALEOS_CELL_RadioTask: IPPreference : IPv4
Jan 4 21:49:37 debug ALEOS_CELL_RadioTask: iSLQSStartStopDataSession/2975: WDS start interface verbose error: 33
Jan 4 21:49:38 err ALEOS_CELL_RadioTask: Unable to establish data session, return value: 1014failurereason: 1018, line: 732
Jan 4 21:49:38 notice ALEOS_CELL_RadioTask: Verbose call end type: 6, verbose call end code: 33
Jan 4 21:49:38 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_DISCONNECT
Jan 4 21:49:38 notice ALEOS_CELL_RadioTask: APN read from Radio Module: ‘VZWINTERNET’
Jan 4 21:49:38 notice ALEOS_CELL_RadioTask: OMA DM is supported, no Auto APN lookup of APN is possible
Jan 4 21:49:38 notice ALEOS_CELL_RadioTask: APN Selection: Primary APN: ‘’ (Auto Entered)
Jan 4 21:49:38 notice ALEOS_CELL_RadioTask: Using APN from radio module: ‘VZWINTERNET’
Jan 4 21:49:38 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_DISCONNECTED_WAIT
Jan 4 21:49:54 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_NOTREADY_WAIT
Jan 4 21:49:54 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_CONNECT
Jan 4 21:49:54 notice ALEOS_CELL_RadioTask: IPPreference : IPv4
Jan 4 21:49:54 debug ALEOS_CELL_RadioTask: iSLQSStartStopDataSession/2975: WDS start interface verbose error: 209
Jan 4 21:49:55 err ALEOS_CELL_RadioTask: Unable to establish data session, return value: 1014failurereason: 1, line: 732
Jan 4 21:49:55 notice ALEOS_CELL_RadioTask: Verbose call end type: 2, verbose call end code: 209
Jan 4 21:49:55 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_DISCONNECT
Jan 4 21:49:55 notice ALEOS_CELL_RadioTask: APN read from Radio Module: ‘VZWINTERNET’
Jan 4 21:49:55 notice ALEOS_CELL_RadioTask: OMA DM is supported, no Auto APN lookup of APN is possible
Jan 4 21:49:55 notice ALEOS_CELL_RadioTask: APN Selection: Primary APN: ‘’ (Auto Entered)
Jan 4 21:49:55 notice ALEOS_CELL_RadioTask: Using APN from radio module: ‘VZWINTERNET’
Jan 4 21:49:55 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_DISCONNECTED_WAIT
Jan 4 21:50:10 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_NOTREADY_WAIT
Jan 4 21:50:10 notice ALEOS_CELL_RadioTask: Radio_state → RADIO_STATE_CONNECT
Jan 4 21:50:10 notice ALEOS_CELL_RadioTask: IPPreference : IPv4

Thanks for the help,

Ran

Hi @rzhou
Welcome you to our community!
Could you please share with me some information as below:

  1. Which firmware version and radio firmware that the gateway is running? If not latest, please upgrade firmware and radio firmware Verizon for your LX60 following the link below:

    https://source.sierrawireless.com/resources/airlink/software_downloads/lx/lx-firmware-list/#sthash.I4rkzBxp.dpbs

  2. Please set APN to “VZWINTERNET” by access ACEmanager->WAN/Cellular->Cellular->General-> fill APN in tab “Override APN”-> Apply-> Reboot.
    Then check again, Do the issue still happens in this case?

Thanks,