I purchased a group of used Verizon GX440 gateways and I’m trying to add them to our existing pool of Sierra gateways (upgrading our old 3G gateways). When I try to access the GUI after a hard reset of the device I’m unable to log in with the default password. I’m guessing the reset to default option has been disabled. I had read that I’m able to reset the admin password when adding the gateway to AirVantage but I can’t add it without the static IP address. The gateway isn’t getting a IP address and Verizon thinks it may be that the APN is incorrect.
Anyone have any ideas to get me past this road block?? Thanks in advance.