FX30 with Verzon: Can't Connect to network

IoT Gateways FX30
1

I’m trying to use an FX30 LTE as a USB modem, but it never connects to the network.
I understand the newest firmware doesn’t “officially” support Verizon, but I was told by support from Sierra that “The FX30 LTE-M has our WP7702 global module. It should work with Cat-M1 networks including VZW if needed.”

Using Windows 10, Verizon SIM card.

‘at+cgdcont?’ Returns the following.
+CGDCONT: 1,“IPV6”,“VZWINTERNET”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0
+CGDCONT: 2,“IPV4V6”,“VZWINTERNET”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0
+CGDCONT: 3,“IP”,“VZWINTERNET”,“0.0.0.0”,0,0,0,0
+CGDCONT: 4,“IPV6”,“VZWINTERNET”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0

From ‘at!gstatus?’
Modem Mitigate Level: 0
ModemProc Mitigate Level: 0
Reset Counter: 1
Mode: ONLINE
System mode: LTE
PS state: Not attached
LTE band: B13
LTE bw: 1.4 MHz
LTE Rx chan: 5184
LTE Tx chan: 4294967295
LTE CA state: INACTIVE
EMM State: Deregistered Attaching (sometimes this is “Attach”, “Attach Needed”, or “No Cell”)
RRC state: RRC Idle
IMS reg state: No Srv

PCC RxM RSSI: -106
RSRP (dBm): -118
PCC RxD RSSI: 0
RSRP (dBm): 0
Tx Power: 0
TAC: 6A80 (27264)
RSRQ (dB): -11
Cell ID: 019F1B1E (27204382)
SINR (dB): -29.4

2

Hi Daniel,
Which firmware are you using?
Could you help to share the output of these commands:

  • ATI
  • ATI8
  • AT!BAND?
  • AT!SELRAT?
  • AT!SELCIOT?
  • AT+CGDCONT?
  • AT+COPS=?

Thanks,

3

Hi Jerdung,

Firmware (from ‘AT+GMR’) is SWI9X06Y_02.16.06.00 7605a6 jenkins 2018/06/20 17:56:12
(if this requires updating, can you include instructions on how to do so?)

The output of each command is below, however, a forewarning that I now have a second problem - the radio appears to be off and will not come back on. I imagine that will impact the output and may hide the original problem.
(the new problem FX30 Radio Off)

  • ATI
    Manufacturer: Sierra Wireless, Incorporated
    Model: FX30(WP7702)
    Revision: SWI9X06Y_02.16.06.00 7605a6 jenkins 2018/06/20 17:56:12
    IMEI: 354723090111823
    IMEI SV: 2
    FSN: VU844685050210
    +GCAP: +CGSM

  • ATI8
    Legato Ver: 18.06.1_03c5394b4c271c054ae58a494f160e37
    Yocto Ver: SWI9X06Y_02.18.05.00 2019-01-29_11:20:10
    OS Ver: Linux version 3.18.44 (jenkins@CAKEL-EV-ALBLD2) (gcc version 6.2.0 (GCC) ) #2 PREEMPT Tue Jan 29 11:21:07 PST 2019
    LK Ver: 1.3.0_838aec2863
    RootFS Ver: SWI9X06Y_02.18.05.00 2019-01-29_11:20:10
    UserFS Ver: unknown
    MCU Ver: 002.009

  • AT!BAND?
    Index, Name
    00, All bands

  • AT!SELRAT?
    !SELRAT: 12, GSM and LTE Only

  • AT!SELCIOT?
    Current Operating Mode: 0x2

Supported Operating Modes:
LTE WB: 0x01
LTE M1: 0x02
LTE NB1: 0x04

  • AT+CGDCONT?
    +CGDCONT: 1,“IPV4V6”,“VZWINTERNET”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0
    +CGDCONT: 2,“IPV4V6”,“VZWINTERNET”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0
    +CGDCONT: 3,“IP”,“VZWINTERNET”,“0.0.0.0”,0,0,0,0
    +CGDCONT: 4,“IPV6”,“VZWINTERNET”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0

  • AT+COPS=?
    ERROR

Thank you.

4

Hi again Jerdung,

In my previous post I could not get the radio to turn on. It is on now, so I want to update the responses to those commands.

Firmware (from ‘AT+GMR’) is SWI9X06Y_02.16.06.00 7605a6 jenkins 2018/06/20 17:56:12
(if this requires updating, can you include instructions on how to do so?)

  • ATI
    Manufacturer: Sierra Wireless, Incorporated
    Model: FX30(WP7702)
    Revision: SWI9X06Y_02.16.06.00 7605a6 jenkins 2018/06/20 17:56:12
    IMEI: 354723090111823
    IMEI SV: 2
    FSN: VU844685050210
    +GCAP: +CGSM

  • ATI8
    Legato Ver: 18.06.1_03c5394b4c271c054ae58a494f160e37
    Yocto Ver: SWI9X06Y_02.18.05.00 2019-01-29_11:20:10
    OS Ver: Linux version 3.18.44 (jenkins@CAKEL-EV-ALBLD2) (gcc version 6.2.0 (GCC) ) #2 PREEMPT Tue Jan 29 11:21:07 PST 2019
    LK Ver: 1.3.0_838aec2863
    RootFS Ver: SWI9X06Y_02.18.05.00 2019-01-29_11:20:10
    UserFS Ver: unknown
    MCU Ver: 002.009

  • AT!BAND?
    Index, Name
    00, All bands

  • AT!SELRAT?
    AT!SELRAT?
    !SELRAT: 00, Automatic

  • AT!SELCIOT?
    Current Operating Mode: 0x2

Supported Operating Modes:
LTE WB: 0x01
LTE M1: 0x02
LTE NB1: 0x04

  • AT+CGDCONT?
    AT+CGDCONT?
    +CGDCONT: 1,“IPV4V6”,“VZWINTERNET”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0
    +CGDCONT: 2,“IPV4V6”,“VZWINTERNET”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0
    +CGDCONT: 3,“IP”,“VZWINTERNET”,“0.0.0.0”,0,0,0,0
    +CGDCONT: 4,“IPV6”,“VZWINTERNET”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0

  • AT+COPS=?
    +COPS: (1,“Verizon”,“Verizon”,“311480”,7),(1,“AT&T”,“AT&T”,“310410”,7),(1,“313 100”,“313 100”,“313100”,7),(0,1,2,3,4),(0,1,2)

I also tried AT+COPS=1,2,“311480” and got
+CME ERROR: no network service

and AT!GSTATUS?
Current Time: 3274 Temperature: 29
Modem Mitigate Level: 0 ModemProc Mitigate Level: 0
Reset Counter: 1 Mode: ONLINE
System mode: LTE PS state: Not attached
LTE band: B13 LTE bw: 10 MHz
LTE Rx chan: 5230 LTE Tx chan: 4294967295
LTE CA state: INACTIVE
EMM state: Deregistered Attaching
RRC state: RRC Idle
IMS reg state: No Srv

PCC RxM RSSI: -79 RSRP (dBm): -111
PCC RxD RSSI: -79 RSRP (dBm): -140
Tx Power: 0 TAC: 6A00 (27136)
RSRQ (dB): -15 Cell ID: 019F1B03 (27204355)
SINR (dB): 1.2

5

Hi there,
If you execute the command:
AT!FWD?ALVER

I think your running R9.1.1.013

Verizon radio module firmware wasn’t released for this version.

If you’re able to wait a couple of weeks, R11 will be released and a Verizon image will be available.

If you’d like to experiment, you can try going to source.sierrawireless.com and install the Verizon spk radio firmware from R12. I can’t guarantee that will work though.

Make sure you don’t use the WP77 one click and don’t install the WP77 yocto or legato images. Only install the Verizon spk.

BR,
Chris

6

Hi Chris,

You’re exactly right about the firmware version! Thank you, and good to know the Verizon-ready version is coming out soon.

For now, I’ve acquired an AT&T SIM card. Unfortunately, I’m having the same issue as before…
My current attempt at a solution is confirming that all’s well on the AT&T side, and leaving the device alone to see if it solves it’s own issues (which I’ve seen as a solution elsewhere).

I tried AT+CGDCONT with the APN as ‘NXTGENPHONE’ and as ‘broadband’, with all possible profile numbers.

With AT+CGDCONT=1,“IPV4V6”,“NXTGENPHONE”

AT+COPS=1,0,“AT&T” gives
+CME ERROR: no network service

AT!GSTATUS? gives
!GSTATUS:
Current Time: 1255 Temperature: 27
Modem Mitigate Level: 0 ModemProc Mitigate Level: 0
Reset Counter: 1 Mode: ONLINE
System mode: LTE PS state: Not attached
LTE band: No band LTE bw: 1.4 MHz
LTE Rx chan: 0 LTE Tx chan: 4294967295
LTE CA state: INACTIVE
EMM state: Deregistered Attach Needed
RRC state: RRC Idle
IMS reg state: No Srv

PCC RxM RSSI: 0 RSRP (dBm): 0
PCC RxD RSSI: 0 RSRP (dBm): 0
Tx Power: 0 TAC: FFFF (65535)
RSRQ (dB): 0 Cell ID: FFFFFFFF (4294967295)
SINR (dB): 0

I noticed after power on, the serial window reported “+CREG: 3” and via ssh
cm radio status
Power: ON
Current Network Operator: AT&T
Current RAT: LTE network (LE_MRC_RAT_LTE)
Status: Not registered and not currently searching for new operator (LE_MRC_REG_NONE)
Signal: Very strong signal strength (5)
PS: Packet Switched Not registered (LE_MRC_REG_NONE)

This then changed to +CREG: 0
cm radio status
Power: ON
Current Network Operator: Verizon
Current RAT: LTE network (LE_MRC_RAT_LTE)
Status: Not registered and not currently searching for new operator (LE_MRC_REG_NONE)
Signal: Strong signal strength (4)
PS: Packet Switched Not registered (LE_MRC_REG_NONE)

Thank you,
Daniel

7

Should have been AT+CGDCONT=1,“IPV4V6”,“NXTGENWIRELESS”
Gstatus changes, the rest is the same.

!GSTATUS:
Current Time: 2065 Temperature: 28
Modem Mitigate Level: 0 ModemProc Mitigate Level: 0
Reset Counter: 1 Mode: ONLINE
System mode: LTE PS state: Not attached
LTE band: B13 LTE bw: 10 MHz
LTE Rx chan: 5230 LTE Tx chan: 4294967295
LTE CA state: INACTIVE
EMM state: Deregistered Attach Needed
RRC state: RRC Idle
IMS reg state: No Srv

PCC RxM RSSI: -73 RSRP (dBm): -105
PCC RxD RSSI: -73 RSRP (dBm): -140
Tx Power: 0 TAC: 6A00 (27136)
RSRQ (dB): -14 Cell ID: 019F1B03 (27204355)
SINR (dB): 2.4

8

Hi Daniel,
It might take awhile to register on CatM if the radio scans through all the NB1 bands first.

Are you certain your SIM supports CatM?

You could try registering on GSM only first by:
AT!SELRAT=2

If the radio attaches and registers, then you can start a data session.

BR,
Chris

9

Hi Chris,

Sorry for the delay in my response - I’ve been waiting for AT&T to turn on the service for my new SIM. I hoped that would solve all of my problems, but it doesn’t seem to be the case.

About the card supporting CatM, honestly I’m not sure. I assume I would check with AT&T?

I tried AT!SELRAT=2, with the now-active AT&T SIM card, but I seem to be having more or less the same issue as before.

at+cops=1,0,“AT&T”
OK

at+cops?
+COPS: 0

!GSTATUS:
Current Time: 759 Temperature: 28
Modem Mitigate Level: 0 ModemProc Mitigate Level: 0
Reset Counter: 1 Mode: ONLINE
System mode: GSM PS state: Not attached
GSM band: DCS1800
GSM channel: 554
GMM (PS) state:DEREGISTERED PLMN SEARCH
MM (CS) state: IDLE PLMN SEARCH

Serving cell: 0 (Unknown )
RX level (dBm):0.0 LAC: FFFF (65535)
GPRS state: GPRS IDLE Cell ID: FFFFFFFF (4294967295)

Let me know if there’s anything else I should try, and thank you again for all of your help.
Best,
Daniel

10

Hi Daniel,
Could you please post the output of the following commands:
ATI
ATI8
AT!FWD?ALVER
AT!IMPREF?
AT!SELRAT?
AT!BAND?

With R9.1.1.013, you might need to set the band after changing the RAT to 2. You can try setting the band to NA 2G only:
AT!BAND=4

If your SIM card is working, it should attach and register on the network, assuming you’re using either the Generic or the AT&T image.

Once you’re able to get onto 2G, then try LTE once you’ve confirmed your SIM is enabled for CatM.

BR,
Chris

11

Hi Chris,

Still no luck. Below are the commands before and after manually setting the band. After this, I tried LTE, and I tried the APN NXTGENPHONE (as opposed to NXTGENWIRELESS), but didn’t connect in any case.

-Before setting the band-
ATI
Manufacturer: Sierra Wireless, Incorporated
Model: FX30(WP7702)
Revision: SWI9X06Y_02.16.06.00 7605a6 jenkins 2018/06/20 17:56:12
IMEI: 354723090111823
IMEI SV: 2
FSN: VU844685050210
+GCAP: +CGSM

ATI8
Legato Ver: 18.06.1_03c5394b4c271c054ae58a494f160e37
Yocto Ver: SWI9X06Y_02.18.05.00 2019-01-29_11:20:10
OS Ver: Linux version 3.18.44 (jenkins@CAKEL-EV-ALBLD2) (gcc version 6.2.0 (GCC) ) #2 PREEMPT Tue Jan 29 11:21:07 PST 2019
LK Ver: 1.3.0_838aec2863
RootFS Ver: SWI9X06Y_02.18.05.00 2019-01-29_11:20:10
UserFS Ver: unknown
MCU Ver: 002.009

AT!FWD?ALVER
R9.1.1.013

AT!IMPREF?
preferred fw version: 00.00.00.00
preferred carrier name: AUTO-SIM
preferred config name: AUTO-SIM_000.000_000
current fw version: 02.16.06.00
current carrier name: ATT
current config name: ATT_001.026_000

AT!SELRAT?
!SELRAT: 02, GSM 2G Only

AT!BAND?
Unknown band mask. Use AT!BAND to set band.
0000000000280180 000000000A0F189F 0000000000000000

-After setting the band-
at!band=4
OK

at!band?
Index, Name
04, North America 2G

ATI
Manufacturer: Sierra Wireless, Incorporated
Model: FX30(WP7702)
Revision: SWI9X06Y_02.16.06.00 7605a6 jenkins 2018/06/20 17:56:12
IMEI: 354723090111823
IMEI SV: 2
FSN: VU844685050210
+GCAP: +CGSM

ATI8
Legato Ver: 18.06.1_03c5394b4c271c054ae58a494f160e37
Yocto Ver: SWI9X06Y_02.18.05.00 2019-01-29_11:20:10
OS Ver: Linux version 3.18.44 (jenkins@CAKEL-EV-ALBLD2) (gcc version 6.2.0 (GCC) ) #2 PREEMPT Tue Jan 29 11:21:07 PST 2019
LK Ver: 1.3.0_838aec2863
RootFS Ver: SWI9X06Y_02.18.05.00 2019-01-29_11:20:10
UserFS Ver: unknown
MCU Ver: 002.009

AT!FWD?ALVER
R9.1.1.013

AT!IMPREF?
!IMPREF:
preferred fw version: 00.00.00.00
preferred carrier name: AUTO-SIM
preferred config name: AUTO-SIM_000.000_000
current fw version: 02.16.06.00
current carrier name: ATT
current config name: ATT_001.026_000

AT!SELRAT?
!SELRAT: 02, GSM 2G Only

AT!BAND?
Index, Name
04, North America 2G

at!gstatus?
!GSTATUS:
Current Time: 3531 Temperature: 28
Modem Mitigate Level: 0 ModemProc Mitigate Level: 0
Reset Counter: 1 Mode: ONLINE
System mode: GSM PS state: Not attached
GSM band: PCS1900
GSM channel: 696
GMM (PS) state:DEREGISTERED PLMN SEARCH
MM (CS) state: IDLE PLMN SEARCH

Serving cell: 0 (Unknown )
RX level (dBm):0.0 LAC: FFFF (65535)
GPRS state: GPRS IDLE Cell ID: FFFFFFFF (4294967295)

I found the following no longer works
at+cops=?
+CME ERROR: operation not allowed
at+cops=1,0,“AT&T”
+CME ERROR: no network service

and also ran some commands over SSH that I thought might be relevant
cm data
Index: 1
APN: NXTGENWIRELESS
PDP Type: IPV4V6
Connected: no

cm data connect
Setting up profile 1
Connecting … failed
Sun Jan 6 00:59:01 UTC 1980 - Connection Failure: LE_FAULT

cm radio status
Power: ON
Current Network Operator:
Current RAT: Not available
Status: Registration was denied, usually because of invalid access credentials (LE_MRC_REG_DENIED)
Signal: No signal strength (0)
PS: Packet Switched Not registered (LE_MRC_REG_NONE)

Thanks,
Daniel

12

Hi Daniel,
Could you help to try with another apn, ex: “phone”?
If it doesn’t work, let apn empty in command AT+CGDCONT=1,“IPV4V6”,""
Then detach/attach network again

  • AT+CGATT=0
  • AT+CGATT=1

Thanks,

13

Hi Daniel,
I apologize, I just looked it up and discovered AT&T already turned off their 2G network.

You’ll need to set your SELRAT and BAND back to LTE. Could you confirm your SIM card is indeed enabled for CatM?

cm data connect or changing APN won’t work because the radio hasn’t attached and registered yet.

If you’re able to confirm CatM is enabled, then try disabling NB1 so the radio will register more quickly. Otherwise, it could take a few hours before attaching since the radio will scan all CatM and NB1 bands.

BR,
Chris

14

Hi Henry, Jerdung,

I want to thank you again for all of your help with this - I was finally able to confirm that the SIM I was given was not set up for CatM. We have new SIM cards on order, but for the time being, my current SIM’s plan has been switched to 3G, and I am now using an FX30 3G, Generic.

For the first time, the light on the FX30 is yellow (instead of red). Following along with the “USB Modem” instructions in the manual, it now fails when activating the PDP context.
GStatus reports the RRC state as connecting for a few seconds, then fails and returns to “disconnected”.

I also see that Windows has a new option in network connections, “AT&T (HSPA) Disconnected”. If I try to connect I get “Can’t connect to this network. Enter an APN and try again.”

Can you assist me with this new issue?

at+cgdcont?
+CGDCONT: 1,“IPV4V6”,“NXTGENWIRELESS”,“0.0.0.0”,0,0

(I also tried NXTGENPHONE and “phone”)

at!selrat?
!SELRAT: 00, Automatic

at!band?
Index, Name
02, North America 3G

at+cops?
+COPS: 1,0,“AT&T”,2

at!gstatus?
!GSTATUS:
Current Time: 1277 Temperature: 28
Bootup Time: 0 Mode: ONLINE
System mode: WCDMA PS state: Attached
WCDMA band: WCDMA 850
WCDMA channel: 4384
GMM (PS) state:REGISTERED NORMAL SERVICE
MM (CS) state: IDLE NORMAL SERVICE

WCDMA L1 State:L1M_PCH_SLEEP LAC: 1F1A (7962)
RRC State: DISCONNECTED UTRAN Cell ID: 0998 0503 (2456 1283)
RxM RSSI C0: — RxD RSSI C0: -106
RxM RSSI C1: -106 RxD RSSI C1: -106

IMS Reg State: UNKNOWN IMS Mode: Not Support
IMS Srv State: UNKNOWN SMS,UNKNOWN VoIP

AT!SCACT=1,1
OK

AT!SCACT?
!SCACT: 1,0

AT!GSTATUS?
!GSTATUS:
Current Time: 1331 Temperature: 29
Bootup Time: 0 Mode: ONLINE
System mode: WCDMA PS state: Attached
WCDMA band: WCDMA 850
WCDMA channel: 4384
GMM (PS) state:Requesting srvc NORMAL SERVICE
MM (CS) state: IDLE NORMAL SERVICE

WCDMA L1 State:L1M_FACH LAC: 1F1A (7962)
RRC State: CONNECTING UTRAN Cell ID: 0998 0503 (2456 1283)
RxM RSSI C0: — RxD RSSI C0: -106
RxM RSSI C1: -106 RxD RSSI C1: -106

IMS Reg State: UNKNOWN IMS Mode: Not Support
IMS Srv State: UNKNOWN SMS,UNKNOWN VoIP

(then, a few seconds later)
at!gstatus?
!GSTATUS:
Current Time: 1381 Temperature: 28
Bootup Time: 0 Mode: ONLINE
System mode: WCDMA PS state: Attached
WCDMA band: WCDMA 850
WCDMA channel: 4384
GMM (PS) state:REGISTERED NORMAL SERVICE
MM (CS) state: IDLE NORMAL SERVICE

WCDMA L1 State:L1M_PCH_SLEEP LAC: 1F1A (7962)
RRC State: DISCONNECTED UTRAN Cell ID: 0998 0503 (2456 1283)
RxM RSSI C0: — RxD RSSI C0: -106
RxM RSSI C1: -106 RxD RSSI C1: -106

IMS Reg State: UNKNOWN IMS Mode: Not Support
IMS Srv State: UNKNOWN SMS,UNKNOWN VoIP

Thank you,
Daniel

15

I was able to fix that issue with AT+COPS=0, then it went into low power mode. I connected it to a different computer, it’s no longer in low power mode, RRC state is CELL_DCH, but I don’t seem to have a connection.
The computer (Windows 10) says “AT&T (HSPA) Turned off”.
cm data returns
Index: 1
APN: NXTGENWIRELESS
PDP Type: IPV4V6
Connected: no
Auth type: PAP
User name:
Password:

And “cm data connect” never returns.

Commands and responses from the first computer (up to the point where it sleeps).

at+cops=0
OK

at+cops?
+COPS: 0,0,“AT&T”,2

at!scact=1,1
OK

OK
at!scact?
!SCACT: 1,0
!SCACT: 2,0

at!gstatus?
!GSTATUS:
Current Time: 58774 Temperature: 30
Bootup Time: 0 Mode: ONLINE
System mode: WCDMA PS state: Attached
WCDMA band: WCDMA 850
WCDMA channel: 4384
GMM (PS) state:REGISTERED NORMAL SERVICE
MM (CS) state: IDLE NORMAL SERVICE

WCDMA L1 State:L1M_DCH LAC: 1F1A (7962)
RRC State: CELL_DCH UTRAN Cell ID: 0998 B127 (2456 45351)
RxM RSSI C0: -103 RxD RSSI C0: -106
RxM RSSI C1: -106 RxD RSSI C1: -106

IMS Reg State: UNKNOWN IMS Mode: Not Support
IMS Srv State: UNKNOWN SMS,UNKNOWN VoIP

at+cgdcont?
+CGDCONT: 1,“IPV4V6”,“broadband”,“0.0.0.0”,0,0
+CGDCONT: 2,“IPV4V6”,“NXTGENPHONE”,“0.0.0.0”,0,

OK

at!gstatus?
!GSTATUS:
Current Time: 59061 Temperature: 26
Bootup Time: 0 Mode: LOW POWER MODE
System mode: Unknown PS state: Not attached

16

Hi Daniel,
Set you APN to index 1:
cm data apn NXTGENPHONE
cm data connect &

You can also set the APN using the CGDCONT command if you prefer.

BR,
Chris

17

Hi Chris,

After doing cm data apn NXTGENPHONE, I still had no connection

root@fx30:~# cm data connect &
root@fx30:~# cm data
Index: 1
APN: NXTGENPHONE
PDP Type: IPV4V6
Connected: no
Auth type: PAP
User name:
Password:

I tried the AT command as well, but had the same behavior where it immediately seems to be connected, then says it’s connecting, then disconnected.

at+cgdcont=1,“IPV4V6”,“NXTGENPHONE”
OK

at!gstatus?
!GSTATUS:
Current Time: 234 Temperature: 28
Bootup Time: 0 Mode: ONLINE
System mode: WCDMA PS state: Attached
WCDMA band: WCDMA 850
WCDMA channel: 4384
GMM (PS) state:REGISTERED NORMAL SERVICE
MM (CS) state: IDLE NORMAL SERVICE

WCDMA L1 State:L1M_DCH LAC: 1F1A (7962)
RRC State: CELL_DCH UTRAN Cell ID: 0998 62CD (2456 25293)
RxM RSSI C0: -79 RxD RSSI C0: -106
RxM RSSI C1: -106 RxD RSSI C1: -106

IMS Reg State: UNKNOWN IMS Mode: Not Support
IMS Srv State: UNKNOWN SMS,UNKNOWN VoIP

OK
at!gstatus?
!GSTATUS:
Current Time: 246 Temperature: 27
Bootup Time: 0 Mode: ONLINE
System mode: WCDMA PS state: Attached
WCDMA band: WCDMA 850
WCDMA channel: 4384
GMM (PS) state:Requesting srvc NORMAL SERVICE
MM (CS) state: IDLE NORMAL SERVICE

WCDMA L1 State:L1M_FACH LAC: 1F1A (7962)
RRC State: CONNECTING UTRAN Cell ID: 0998 62CD (2456 25293)
RxM RSSI C0: -79 RxD RSSI C0: -106
RxM RSSI C1: -106 RxD RSSI C1: -106

IMS Reg State: UNKNOWN IMS Mode: Not Support
IMS Srv State: UNKNOWN SMS,UNKNOWN VoIP

OK
at!gstatus?
!GSTATUS:
Current Time: 335 Temperature: 28
Bootup Time: 0 Mode: ONLINE
System mode: WCDMA PS state: Attached
WCDMA band: WCDMA 850
WCDMA channel: 4384
GMM (PS) state:REGISTERED NORMAL SERVICE
MM (CS) state: IDLE NORMAL SERVICE

WCDMA L1 State:L1M_PCH_SLEEP LAC: 1F1A (7962)
RRC State: DISCONNECTED UTRAN Cell ID: 0998 07A9 (2456 1961)
RxM RSSI C0: -85 RxD RSSI C0: -106
RxM RSSI C1: -106 RxD RSSI C1: -106

IMS Reg State: UNKNOWN IMS Mode: Not Support
IMS Srv State: UNKNOWN SMS,UNKNOWN VoIP

OK

I now have an AT&T CatM SIM, so I am going to try that next.

Best,
Daniel

18

Using the FX30LTE and AT&T CatM plan, I initially had the same problems - no indication that anything had changed - then, eventually, it connected! I now have internet access.

Thank you for your help, and if you have any suggestions on the 3G issue please let me know.

19

Hi Daniel,
For the 3G, if you use a SIM with 3G service and the correct APN it should be able to start a data session.
Can you confirm your 3G SIM with your carrier?
BR,
Chris