FX30 Problem of connection on the "orange.m2m" apn after firmware upgade

#1

Hello,

I am using a custom version of the Linux Firmware base on the Sierrawireless Firmware R14.
I quite often have trouble to connect to the “orange.m2m” apn using an ORANGE SIM.
Doing many tests, I realised that the problem may not come from my custom firmware but is also present on the official R14.0.4.002 firmware.
Strangely, if I reload the official R13.1.2.004 firmware, the problem remains!

The connection on “internet.sierrawireless.com” with the Sierrawireless SIM card works fine whatever is the firmware loaded.

What could explain the lost ability to connect the the ORANGE apn? It seems that loading the official R13.1.2.004 firmware does not restore the FX30 to its initial state. Are-there some partitions, calibrations… which could be lost in the process?

Thanks for your help.
Christian.

So here is my manipulation:

  1. using a new Fx30 clean from the provider

    • The FX30 connects to the “orange.m2m” apn in around 10 seconds
    • Trace:

root@fx30:~# cm info

Device: FX30
IMEI: 353984080573379
FSN: LL832400961410
Firmware: SWI9X15Y_07.11.22.00 r33729 CARMD-EV-FRMWR1 2017/01/11 18:04:06
Bootloader: SWI9X15Y_07.11.22.00 r33729 CARMD-EV-FRMWR1 2017/01/11 18:04:06
priIdPn: 9906645
priIdRev: 01.02
skuId: 1103214

root@fx30:~# fwupdate query

Connecting to service …
Firmware Version: SWI9X15Y_07.11.22.00 r33729 CARMD-EV-FRMWR1 2017/01/11 18:04:06
Bootloader Version: SWI9X15Y_07.11.22.00 r33729 CARMD-EV-FRMWR1 2017/01/11 18:04:06
Linux Version: 3.14.29ltsi-a00e464379_3f15cd39ad #2 PREEMPT Mon Feb 20 11:11:17 PST 2017
FX30 Version: R13.1.2.004

root@fx30:~# microcom -E /dev/ttyAT

AT!FWD?ALVER

R13.1.2.004
OK

AT!FWD?HFSN

Q583970080021017
OK

root@fx30:~# cm sim info

Type: EXTERNAL_SLOT_1
ICCID: 89330123603000540280
Home Network Operator: Orange F
IMSI: 208019802901822
Phone Number:

root@fx30:~# cm radio

Power: ON
Current Network Operator: Orange F
RAT: UMTS network (LE_MRC_RAT_UMTS)
Status: Registered, home network (LE_MRC_REG_HOME)
Signal: Weak signal strength (2)

root@fx30:~# cm data apn orange.m2m
root@fx30:~# cm data auth none
root@fx30:~# cm data

Index: 1
APN: orange.m2m
PDP Type: IPV4V6
Connected: no

root@fx30:~# app stop wifiService

root@fx30:~# cm data connect

Connected through interface ‘rmnet0’

  1. loading the official R14.0.4.002 firmware

    • The FX30 does not connects any more to the “orange.m2m” apn
    • Logread trace:

May 10 15:17:42 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2211 | called
May 10 15:17:42 fx30 user.info Legato: INFO | dcsDaemon[1284]/dataConnectionService T=main | dcsServer.c CellNetStateHandler() 2250 | Device is attached, ready to start a data session
May 10 15:17:42 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 10 15:17:42 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 10 15:17:42 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 10 15:17:44 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 10 15:17:44 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 10 15:17:44 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 10 15:17:44 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204
May 10 15:17:49 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 10 15:17:49 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 10 15:17:49 fx30 user.warn Legato: -WRN- | dcsDaemon[1284]/dataConnectionService T=main | dcsServer.c SetDefaultGateway() 1052 | Default gateway or interface is empty
May 10 15:17:49 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2211 | called
May 10 15:17:49 fx30 user.info Legato: INFO | dcsDaemon[1284]/dataConnectionService T=main | dcsServer.c CellNetStateHandler() 2250 | Device is attached, ready to start a data session
May 10 15:17:49 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 10 15:17:49 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 10 15:17:49 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 10 15:17:51 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 10 15:17:51 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 10 15:17:51 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 10 15:17:51 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204
May 10 15:17:56 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 10 15:17:56 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 10 15:17:56 fx30 user.warn Legato: -WRN- | dcsDaemon[1284]/dataConnectionService T=main | dcsServer.c SetDefaultGateway() 1052 | Default gateway or interface is empty
May 10 15:17:56 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2211 | called
May 10 15:17:56 fx30 user.info Legato: INFO | dcsDaemon[1284]/dataConnectionService T=main | dcsServer.c CellNetStateHandler() 2250 | Device is attached, ready to start a data session
May 10 15:17:56 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 10 15:17:56 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 10 15:17:56 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 10 15:17:58 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 10 15:17:58 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 10 15:17:58 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 10 15:17:58 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204
May 10 15:18:03 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 10 15:18:03 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 10 15:18:03 fx30 user.warn Legato: -WRN- | dcsDaemon[1284]/dataConnectionService T=main | dcsServer.c SetDefaultGateway() 1052 | Default gateway or interface is empty
May 10 15:18:03 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2211 | called

  1. loading the official R13.1.2.004 firmware

    • The FX30 still does not connects to the “orange.m2m” apn
    • Logread trace:

May 15 15:11:12 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2040 | called
May 15 15:11:12 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:12 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:12 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:14 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:14 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:14 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:14 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204
May 15 15:11:14 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 15 15:11:14 fx30 user.warn Legato: -WRN- | dcsDaemon[18175]/dataConnectionService T=main | dcsServer.c SetDefaultGateway() 1010 | Default gateway or interface is empty
May 15 15:11:14 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2040 | called
May 15 15:11:14 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:14 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:14 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:16 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:16 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:16 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:16 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204
May 15 15:11:16 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 15 15:11:16 fx30 user.warn Legato: -WRN- | dcsDaemon[18175]/dataConnectionService T=main | dcsServer.c SetDefaultGateway() 1010 | Default gateway or interface is empty
May 15 15:11:16 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2040 | called
May 15 15:11:16 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:16 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:16 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:18 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:18 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:18 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:18 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204
May 15 15:11:18 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 15 15:11:18 fx30 user.warn Legato: -WRN- | dcsDaemon[18175]/dataConnectionService T=main | dcsServer.c SetDefaultGateway() 1010 | Default gateway or interface is empty
May 15 15:11:18 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2040 | called
May 15 15:11:18 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:18 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:18 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:20 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:20 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:20 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:20 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204
May 15 15:11:20 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 15 15:11:20 fx30 user.warn Legato: -WRN- | dcsDaemon[18175]/dataConnectionService T=main | dcsServer.c SetDefaultGateway() 1010 | Default gateway or interface is empty
May 15 15:11:20 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2040 | called
May 15 15:11:20 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:20 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:20 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:22 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:22 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:22 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:22 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204
May 15 15:11:22 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 15 15:11:22 fx30 user.warn Legato: -WRN- | dcsDaemon[18175]/dataConnectionService T=main | dcsServer.c SetDefaultGateway() 1010 | Default gateway or interface is empty
May 15 15:11:22 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2040 | called
May 15 15:11:22 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:22 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:22 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:24 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:24 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:24 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:24 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204
May 15 15:11:24 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 15 15:11:24 fx30 user.warn Legato: -WRN- | dcsDaemon[18175]/dataConnectionService T=main | dcsServer.c SetDefaultGateway() 1010 | Default gateway or interface is empty
May 15 15:11:24 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2040 | called
May 15 15:11:24 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:24 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:24 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:26 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:26 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:26 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:26 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204
May 15 15:11:26 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 15 15:11:26 fx30 user.warn Legato: -WRN- | dcsDaemon[18175]/dataConnectionService T=main | dcsServer.c SetDefaultGateway() 1010 | Default gateway or interface is empty
May 15 15:11:26 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2040 | called
May 15 15:11:26 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:26 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:26 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:28 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:28 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:28 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:28 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204
May 15 15:11:28 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 15 15:11:28 fx30 user.warn Legato: -WRN- | dcsDaemon[18175]/dataConnectionService T=main | dcsServer.c SetDefaultGateway() 1010 | Default gateway or interface is empty
May 15 15:11:28 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2040 | called
May 15 15:11:28 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:28 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:28 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:30 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:30 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:30 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:30 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204
May 15 15:11:30 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_GET_RUNTIME_SETTINGS_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=15.[0x0f]
May 15 15:11:30 fx30 user.warn Legato: -WRN- | dcsDaemon[18175]/dataConnectionService T=main | dcsServer.c SetDefaultGateway() 1010 | Default gateway or interface is empty
May 15 15:11:30 fx30 user.info Legato: INFO | modemDaemon[571]/le_pa T=main | pa_mrc_qmi.c pa_mrc_GetNetworkRegState() 2040 | called
May 15 15:11:30 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:30 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:30 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:32 fx30 user.err Legato: =ERR= | modemDaemon[571]/swiQmi T=main | swiQmi.c swiQmi_CheckResponse() 781 | Sending QMI_WDS_START_NETWORK_INTERFACE_REQ_V01 failed: rc=0 (), resp.result=1.[0x01], resp.error=14.[0x0e]
May 15 15:11:32 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1690 | Data connection failure Call End provided 45, Code 1
May 15 15:11:32 fx30 user.err Legato: =ERR= | modemDaemon[571]/le_pa T=main | pa_mdc_qmi.c StartSession() 1701 | Data connection failure Verbose Call End provided Type 2, Verbose 204
May 15 15:11:32 fx30 user.err Legato: =ERR= | modemDaemon[571]/modemDaemon T=main | le_mdc.c le_mdc_StartSession() 919 | Get Connection failure 45, 1, 2, 204

[Fx30] Data connection parameters changing
#2

Hi Christian,
Could you please perform an FX30 factory reset on the R14.0.4.002 device? The procedure is found in the User Manual. Please ensure the factory reset was indeed successful by ssh’ing to the device. It will prompt you to enter a new password.
BR,
Chris

#3

Hello Chris,
I have done the proposed manipulation (reset factory by pressing the reset button).
The Device is now attaching to the APN orange.m2m.
So it seems to have solved the problem.

My images are making use of the section “ubifs-empty”, I was thinking that this block in the downloaded image would clean the USER1 partition the same way that the the factory reset does. Is there something else I should add in my images to obtain the same result as the firmware reset?

Anyway we are doing good progress toward understanding my APN connection problem, thanks.

Regards, Christian.