Fortigate Rugged 60 EM7565 cell reselection issue

IoT Modules
1

Hello Folks,

I am seeing EM7565(embedded inside) in the FG 60 router not behaving as it should. it is not attaching to the carrier with a higher preference in Idle mode. I tried two other modems Samsung and LG both work as expected.

when I power cycle the FG it goes to the higher priority otherwise it just stays on the lower priority carrier.

2

are you able to type AT command for checking in your router?

3

No there is only a subset of command that can be sent to cli of fortigate. Things like signals, pci could be checked though.

I can also have remote session with access to both cellular ran and fortigate available.

Regards

4

Then it is hard to debug …