Fortigate Rugged 60 EM7565 cell reselection issue

Hello Folks,

I am seeing EM7565(embedded inside) in the FG 60 router not behaving as it should. it is not attaching to the carrier with a higher preference in Idle mode. I tried two other modems Samsung and LG both work as expected.

when I power cycle the FG it goes to the higher priority otherwise it just stays on the lower priority carrier.

are you able to type AT command for checking in your router?

No there is only a subset of command that can be sent to cli of fortigate. Things like signals, pci could be checked though.

I can also have remote session with access to both cellular ran and fortigate available.


Then it is hard to debug …