EM7565 Cell Reselection Question

Hello,

I’m trying to understand the meaning of the output below in relation to a cell reselection issue I’m seeing.
What does “ThresholdLow”, “ThresholdHi” and “Priority” being “0” mean?
Does that mean 1) cell reselection is available but not configured? 2) does it mean the thresholds and priorities can’t be retrieved from the cell? 3) Something else entirely?

!LTEINFO:

Serving: EARFCN MCC MNC TAC CID Bd D U SNR PCI RSRQ RSRP RSSI RXLV

        66786 310 260 14567 01422A02 66 5 5 -6 136 -16.6 -103.3 -61.8 --

IntraFreq: PCI RSRQ RSRP RSSI RXLV
136 -16.6 -103.3 -61.8 –

InterFreq: EARFCN ThresholdLow ThresholdHi Priority PCI RSRQ RSRP RSSI RXLV

        66462 0 0 0 136 -17.4 -108.1 -77.3 0

WCDMA: UARFCN ThreshL ThreshH Prio PSC RSCP ECN0 RXLV

We’re seeing an issue with the EM7565 modem, which is embedded on a Fortinet firewall, not latching to the proper cell and trying to figure out whether this is an issue with the modem configuration or something else and trying to find a way to address it.

P.S.: Please bear with me as this is a completely new topic to me.

Thanks in advance!

Hi @2p4k3l6r,

Welcome to our community!

Please refer to the Srxlev threshold values in the 3GPP documentation to see if it helps: https://www.etsi.org/deliver/etsi_ts/136300_136399/136304/13.03.00_60/ts_136304v130300p.pdf

Thanks,