EM7430 shows 'No Service' and cannot install updates. Requesting assistance.

I am a Chinese, and I encountered a problem when using em7430. Please help me to solve it. My English level is limited, and the content is translated through translation software. Now, the 7430 module can be integrated into recognition, but there is no service in reality. If I update the firmware, there will be a driver that cannot be installed and updated normally. What should I do.

Are you using windows or linux pc?
What are the return of the following?

Ati3
At!impref?
At!gstatus?
At+cpin?
At!selrat?
At!band?
At!entercnd =“A710”
At!usbcomp?

Windows, No modem




did you install the DELL 5816e driver?

Uploading: wechat_2025-04-27_144047_225.png…

Cannot install normally, this is the current system version of EM7430

probably you need to check with Dell on why it cannot be installed

My computer is not Dell’s computer

then you need to apply this module to a Dell PC

you can also try if this driver can help:
https://source.sierrawireless.com/resources/airprime/software/airprime-em_mc-series-windows-drivers-qmi-build-5087/#sthash.h5BpNu7L.dpbs

you can also see if this thread helps:

I can install the driver you provided normally, but it still cannot be used properly

you can also see if this thread helps:

I don’t quite understand their operation, how can I contact you individually?

Which part you don’t understand?

Can you understand Chinese?

There is no chinese word inside that thread

我可以讲中文吗?
目前的情况是我有dell的dw5816e模块,通过M.2转usb,在电脑上使用,设备管理器中网络适配器可以识别的em7430,但是一直显示无服务,设备管理器内没有调制解调器,使用的Windows11系统,想通过升级官方固件变成通用版的em7430,但是升级失败,目前em7430可以识别,但是无服务,没有调制解调器,也不能升级,我想是否可以通过升级的方式将dw5816e变成通用的em7430,从而在电脑上正常使用。

See if this helps

这篇文章我看过了,这里面介绍的是7455,我不知道7430通用版本的vid pid product priid这些信息。

They are using same chipset inside