Cellular disappearing windows 10 EM7511

IoT Modules
2

Hi @wmicke

With your provided information, it’s not enough to find the root cause. Could you provide some more information as below questions:

  1. Have you ever seen the EM711 visible on your laptop yet? Or this issue (invisible issue) happens all the time, both after and before upgrading Window OS?

  2. What is the laptop model are you using in this issue?

  3. Can you have another laptop? if yes, can you please give a try for this EM7511 module to see whether it is visible?

  4. Do you install sierra wireless EM7511 driver from source page of Sierra Wireless?

Thanks,