Been having issues with getting 5G working on both EM9191 and EM9291 modules. I have a 5G Verizon SIM and a 5G AT&T SIM. I have tested 5G connection via a Cellphone in the same location with both carriers and do have 5G showing up with no issues. Please let me know what to try or any commands that I can run to help troubleshoot this issue.
One thing I find odd is within Modem Manager, the “Supported Bands” don’t list any that are 5G bands.
Thanks for the reply. I have generated traffic by sending/receiving large amounts of data as my Sierra Rep suggested, but no success yet. Running the commands you requested can be found below:
I am using the Verizon PRI or ATT PRI based on the SIM card I have inserted.
I have the modem directly soldered onto a custom designed embedded board that is Arm 64 bit.
Yes, I have 4 antennas connected.
My order of commands after the modem is successfully connected to the internet (Ping Success) with a 4G Connection is:
The state status goes to a “registered” state after trying to get 5G working and I no longer have a good connection to the internet (Ping Fails). Before entering the above commands, it is in a “connected” state.
Possibly there are other commands needed that I am not aware of?
I am not sure I need to enter those AT Commands, if I don’t enter them, I only see 4G connection, never been able to get 5G. Those commands come from the EM9 Series AT Command Reference Manual.
When I test for 5G, I send multiple MBs worth of data. I was just saying in my previous post that I was testing a ping to make sure I had any connection to the internet. After entering those commands, I lost my connection to the internet in general, regardless of 4G/5G connection.
Regardless of whether those AT commands are needed or not. I have tried with and without them with no success yet. Looking for an example of how someone gets 5G working with an EM9291 module.