EM9190 cannot attach to 5G

IoT Modules MC/EM Series
1

UE does not attach even after forcing it. See details

AT!SELRAT=?
!SELRAT: Index, Name
00, Automatic
01, UMTS 3G Only
04, LTE Only
05, 5G Only
0E, UMTS and LTE Only
OK

OK
AT!SELRAT=05
OK

at!reset ## restart modem

OK
AT!SELRAT=?
!SELRAT: Index, Name
00, Automatic
01, UMTS 3G Only
04, LTE Only
05, 5G Only
0E, UMTS and LTE Only
OK

OK
AT!SELRAT?
!SELRAT: 05, 5G Only ## confirms 5G only

OK
at!gstatus? ## UE does not attach
!GSTATUS:
Current Time: 151 Temperature: 20
Modem Mitigate Level: 0 ModemProc Mitigate Level: 0
Reset Counter: 2 Mode: ONLINE
System mode: Unknown PS state: Not attached
Unknow System Mode

OK
at!nrinfo? ## UE does not attach
!NRINFO:
Connectivity Mode: —

Connectivity Mode: —

Cell ID: —
NR5G band: — Carrier Index: —
NR5G dl bw: — NR5G ul bw: —
NR5G Rx chan: — NR5G Tx chan: —
NR5G dl MIMO: — NR5G ul MIMO: —
NR5G(sub6) RxM RSSI (dBm): — NR5G(sub6) RxD RSSI (dBm): —
NR5G(sub6) RxM1 RSSI (dBm): — NR5G(sub6) RxD1 RSSI (dBm): —
NR5G(mmw) Rx0 RSSI (dBm): — NR5G(mmw) Rx1 RSSI (dBm): —

NR5G RSRP (dBm): — NR5G RSRQ (dB): —
NR5G SINR (dB): —

Other details
AT!BAND?
Index, Name
00, All bands,
0 - GW: 100600000FC00000
1 - LTE: 0000A3E2BB0F38DF 0000000000000042 0000000000000000 0000000000000000
2 - TDS: 0000000000000000
3 - NRNSA: 0000010008000017 0000000000007042 0000000000000000 0000000000000000 0000000000000000
4 - NRSA: 0000010008000017 0000000000007042 0000000000000000 0000000000000000 0000000000000000

OK
AT+COPS
OK
AT+COPS?
+COPS: 0,0,“xxxx”,13

2

Hi dndiki,

Your module works as expected.

The return of COPS means that your device accesses “E-UTRA-NR dual connectivity”. It indicates that the serving cell is supporting dual connectivity of E-UTRA with NR and is connected to an EPS core.

You cannot force the module to 5G because this case is based on your network operator specification.

Thanks,

3

Thanks for the update.

It attaches to the B4 band, but nothing on the N41 or N71 which we have been trying for some time now.
Is there any other way of troubleshooting other than using the above steps?

Daniel

4

Hi dndiki,

E-UTRA-NR dual connectivity(ENDC) is an NSA 5G architecture. Base on the result of +COPS, your network operator is using NSA 5G and you cannot change this.

In NSA 5G, your device is still connected to 4G LTE even in areas with 5G coverage. When your device makes huge traffic such as downloading content, video, etc; ENDC will allow 4G and 5G bandwidth at the same time.

Hope this could explain why info is not displayed in “at!nrinfo?”

Thanks,