3G Lock - Access 3G APN Failing in ALEOS ver 4.4.2 and above

AirLink Routers AirLink routers
1

Aleos 3.5 can do this without issue.

Set modem to connect to “3G North America”
Set APN to company’s Private 3G APN

Modem GX 440 with Aleos 4.3.5 WILL connect in this configuration.

Modem GX 440 with Aleos 4.4.2 WILL NOT connect in this configuration.

Modem GX 450 with Aleos 4.5.1 WILL NOT connect in this configuration.

Help!
How can i MAKE this work?

Sep 12 21:44:05 notice ALEOS_WAN: Current band setting: 02, North America 3G
Sep 12 21:44:07 notice ALEOS_WIFI: Wi-Fi Setting Country Code: US
Sep 12 21:44:10 notice ALEOS_WAN_RadioTask: Radio is a MC7354 - ATT
Sep 12 21:44:10 notice ALEOS_WAN_RadioTask: Radio technology type is [2] - [LTE]
Sep 12 21:19:03 debug ALEOS_WAN_RadioTask: wdsSMprint/188: - - - - - - - - - - - - - - - - - - - - - - - - - - -
Sep 12 21:19:04 debug ALEOS_WAN_RadioTask: iSLQSStartStopDataSession/2772: WDS start interface verbose error: 33
Sep 12 21:19:04 debug ALEOS_WAN_RadioTask: wdsSessionDataLog/137: PDP0: v4SH: 0, v6SH: 0
Sep 12 21:19:04 debug ALEOS_WAN_RadioTask: wdsSessionDataLog/147: Error Code: 1014 (0x3F6)
Sep 12 21:19:04 debug ALEOS_WAN_RadioTask: wdsSMprint/172: action: START, sid: 0, v4sid: 0, v6sid: 0
Sep 12 21:19:04 debug ALEOS_WAN_RadioTask: qaWdsSMprintSlots/157: V4 FSLOT: 0, V6 FSLOT: 0, V4V6 FSLOT: 0
Sep 12 21:19:04 debug ALEOS_WAN_RadioTask: wdsSessionDataLog/137: PDP0: v4SH: 0, v6SH: 0
Sep 12 21:19:04 debug ALEOS_WAN_RadioTask: wdsSessionDataLog/137: PDP1: v4SH: 0, v6SH: 0
Sep 12 21:19:04 debug ALEOS_WAN_RadioTask: wdsSessionDataLog/137: PDP2: v4SH: 0, v6SH: 0
Sep 12 21:19:04 debug ALEOS_WAN_RadioTask: wdsSMprint/188: - - - - - - - - - - - - - - - - - - - - - - - - - - -
Sep 12 21:19:04 err ALEOS_WAN_RadioTask: Unable to establish data session, return value: 1014 failurereason: 1018, line: 5549
Sep 12 21:19:04 err ALEOS_WAN_RadioTask: Verbose call end type: 6, verbose call end code: 33
Sep 12 21:19:04 notice ALEOS_WAN_RadioTask: Radio_state --> RADIO_STATE_DISCONNECT

From: freedesktop.org/software/li … flags.html

QMI_WDS_VERBOSE_CALL_END_REASON_3GPP_OPTION_UNSUBSCRIBED             = 33,
               QMI_WDS_CALL_END_REASON_GSM_WCDMA_UNKNOWN_PDP                             = 1014,
                   QMI_WDS_CALL_END_REASON_GSM_WCDMA_OPTION_UNSUBSCRIBED                     = 1018,

It looks like the modem doesn’t know it’s subscribed to our APN service, even though Tier 2 guys can See the APN as being assigned to these SIM cards.

2

The first suggestion that I would do in each of these cases is to try the default AT&T APN, if possible. Blank the user-entered APN and verify that these units can go on air without any difficulty while the modem is set to connect to “3G North America”.

Please note that an adjustment to the ‘rate plan’ assigned to the modems may be needed by AT&T if the default AT&T APN does allow the modems to connect while locked to 3G.