Why EM7565 enter IMSWITCH:1 LPM

IoT Modules MC/EM Series
1

Hi,

My EM7565 enter LPM by IMSWITCH

How can I come back to Online ?

2

what is the response of the followings?

AT!ENTERCND=“A710”
aT!IMPREF?
ati3
AT!PCINFO?

3

Hi @jyijyi ,

at!impref?

!IMPREF:
 preferred fw version:    01.14.02.00
 preferred carrier name:  GENERIC
 preferred config name:   GENERIC_002.035_000
 preferred subpri index:  000
 current fw version:      01.14.02.00
 current carrier name:    GENERIC
 current config name:     GENERIC_002.035_003
 current subpri index:    000

 config name mismatch

OK

ati3

Manufacturer: Sierra Wireless, Incorporated
Model: EM7565
Revision: SWI9X50C_01.14.02.00 2e210b jenkins 2020/08/19 14:18:39
IMEI: 353533103255827
IMEI SV: 12
FSN: UF210202630410
+GCAP: +CGSM

at!pcinfo?

State: Low Power Mode
LPM voters - Temp:0, Volt:0, User:0, W_DISABLE:0, IMSWITCH:1, BIOS:0, LWM2M:0, OMADM:0, FOTA:0, RFCAL:0
LPM persistence - None
4

you need to download again the FW as the PRI is not matched…

https://source.sierrawireless.com/resources/airprime/minicard/75xx/em_mc75xx-approved-fw-packages/#sthash.9JvHy0Q9.dpbs

5

Hi @jyijyi ,

Thanks for your help I fixed mismatch then it solved IMSWITCH.