Good morning
An information but the drivers found in this url https://source.sierrawireless.com/resources/airlink/software_downloads/airlink_usb_driver/#sthash.EWt5zFYA.s148Fw6C.dpbs are working, I tried different machines with windows 7 sp1 but it gives me incompatibility problems
Thank you
Hi @franco.cattaneo,
Please refer to the following ideas:
Could you please tell me which device you are using that driver for?
Could you please provide a screenshot of the problem you are having so that I can further assist you?
Could you please give me a screenshot of System Information (by pressing the key combination “Window + R”, typing in msinfo32).
Thanks,
Hi @franco.cattaneo,
After I install the USB driver from the source, connect the MP70 to the computer using USB cable, the Windows7 recognizes the device successfully.
Could you please try updating to another Windows OS to see if the issue still occurs?
Thanks,
Good morning
sorry but as I have already written I have tried several windows machines but nothing gives me this error.
grazie
Hi @franco.cattaneo,
- Please refer to the following steps:
1.1. Download USB driver file from source page, you will get USB driver zip file.
1.2. Extract that zip file and you will have an ini file named AirLink USB Ethernet driver.
1.3. Click Open that file
1.4. After that you connect the MP70 to the computer using USB cable, then the computer will recognize the device
- Besides, could you please share a screenshot of what Device manager shows under Network adapters and Ports?
Thanks,
hello
1.4. After that you connect the MP70 to the computer using USB cable, then the computer will recognize the device
when I connect MP70 the computer does not recognize any device.
also the driver gives me this error
Thank you
hello
here is the error
Thank you
Hi @franco.cattaneo,
If you have followed the instructions correctly and still have the issue, the problem probably comes from your Windows 7 SP1.
Could you please update your Windows operating system and recheck if the problem is resolved?
Thanks,