Problems with AirLink GL6110 and Windows 7

IoT Gateways GL Series
1

Hello,

I work in the IT-Departement of my company WVV GmbH. We have several Sierra Wireless Airlink GL6110 in use. Now we have updated our Laptops to Windows 7 and have some issues.
Of course I used the latest Drivers from this website.

First Problem:

Although the Drivers are installed, they are not recognized by the PC

[attachment=1]12.jpg[/attachment]

Second Problem:

When I want to start the USB Driver Configuration the following message appears:

[attachment=0]21.jpg[/attachment]

Does anyone know how to fix These Problems and how to get the Airlink run under Windows7?

Thanks a lot!

Andre Fleck, WVV GmbH

2

hi,

I hope it’s USBDriverInstaller_SL6_V3.8.8.0.
I am not able to see the attachments… It seems some issue in attaching the images in forum.

I have tested the with USBDriverInstaller_SL6_V3.8.8.0 at my end and I am able to communicate with the module.
Anyways as a work around can you try the following steps:

  1. Remove/uninstall all the previous versions of drivers.
  2. Install the USBDriverInstaller_SL6_V3.8.8.0.exe file
  3. Restart the machine after installation
  4. Go to installation folder of the USB driver (for eg. C:\Program Files\Sierra Wireless\USBDriverInstaller)
  5. Install dpinst.exe file then connect your module

If it’s not working can you explain what error message you are getting?

Thanks,
Rex

3

The problem has been noted for some time: Uploads not working!

It looks like someone is working on it: image update

But it’s not fixed yet…