Update Firmware EM7305 and Windows 10 Version 1703

IoT Modules MC/EM Series
1

Hi,

when i try to Update the Firmware of the EM7305 (i has downloaded the Package Build4544), i get errors:
FDT version: 5.0.1501.1
Checking modem mode …
Disabling selective suspend …
Switching device to boot & hold mode …
Checking modem mode …
Switching device to streaming mode …
Checking modem mode …
Verifying image file …
Downloading firmware …
…
Flashing firmware …

Resetting device …

Firmware download failed.
Primary error code: 84 - Failed in checking FW update status.
Secondary error code: 84 - Failed in checking FW update status.
Device error code: 0x0 - Successful.
Final firmware update failure report - Result code: 0x0
Details - Image type: 0xff, Ref data: 0xffffffff, Ref string:
Total time elapsed: 213515 ms.

We have tested this with 9999999_9903271_SWI9X15C_05.05.61.00_00_VODA-EU_005.024_000-field.exe.
With other Firmware from the same package we get the same error.

Is there a newer Firmware available, that we can use under Windows 10 (Version 1703, Build 15063)
Or is there a other way, to update the Firmware, when we use the new Windows 10 Version?

Best regards,
Eberhard

2

Hi,

have anywhere from Sierra Wireless has informations for me about this problem?

Best regards,
Eberhard

3

Again: Can anywhere help from Sierra Wireless?

Best regards,
Eberhard

4

Again: Can anywhere help from Sierra Wireless?

Best regards,
Eberhard

5

Hello,
Can you please mention the steps that you are following to update the FW.

Thanks & Regards,
Rex

6

Hi,

i have started Windows 10, started a command line as administrator and run the Firmware-Update:
9999999_9903271_SWI9X15C_05.05.61.00_00_VODA-EU_005.024_000-field.exe

On the beginning of my post is the output of this command and the error.

The same happens with other Firmware-Versions for other providers, for example:
9999999_9902674_SWI9X15C_05.05.67.00_00_GENEU-4G_005.028_000-field.exe

Best regards,
Eberhard