Unable to Ping XR60 Static Cellular WAN IP Address

Greetings, I am writing this post as I have an XR60 modem that I have setup to allow me to connect to the Airlink OS UI remotely, but I cannot get ping responses back for when I ping the cellular WAN ip address that I am using to access the UI. I tried making a ping firewall rule to see if that would help, but no luck there. I would be happy for any information or tips on how to go about being able to receive ping responses back from the cellular wan ip address. Thank you!

Hi @mcardoza,

Welcome to our community!

Please make sure that your SIM has a public unrestricted IP address. You can insert it into another device and check if you can ping it.

Once the public IP works fine, create a firewall rule as follows:
Go to Networking > Firewall > Firewall Rules.
Click Create Firewall Rule and select as shown in the attached image


Thanks,

Thanks so much for your suggestion, I had not even thought of including HTTPS. Unfortunately though, this is still not allowing me successful ping responses from our cellular WAN IP address that was assigned to the modem. I will keep digging in the meantime. Thanks so much once again. If I find the solution I will repost it back here.