Ping WAN Interface

AirLink Routers
1

Hello,

We have a fleet of XR80 configured on a private 4G cellular APN. Using our standard monitoring tool (Solarwinds) we wish to build a dashboard showing router uptime etc and to generate alerts when we see specific failure patterns.

The XR80 we are using doesn’t seem to expose SNMP to the cellular interface so we would like to monitor uptime for the device using Ping.

So far I’ve not been able to get a ping response to our monitoring service from the cellular interface and I can’t locate the configuration to allow it.

Looking for advise on how to allow ping response on the WAN interface.

If you are wondering why we can’t use Sierra AirVantage for the monitoring/alerting. Unfortunately the alert conditions don’t permit the level of condition complexity we require to generate an alert.

Thanks,
Joe

2

Hi @joseph.spenceley,

Welcome to our community!

Please refer to AirlinkOS at the following link: AirLink OS - XR80-4.1 - Sierra Wireless

After successful logging, please search for the keyword ‘ping’ using the magnifying glass icon and then proceed to ping.

kinh lup
kinh lup1702×96 19.7 KB

I’m using a SIM card on a real network, and I’ve successfully pinged. You can refer to the Ping log later.

sim vinaphone
sim vinaphone1602×550 28.8 KB

ping success
ping success1639×786 39.7 KB

Thanks,

3

Hi Jerdung,

Thanks for replying. I’ve been able to ping out from the XR80, but my question is how do we configure the XR80 to respond to ping from another device?

To this point I’ve not been able to work it out.

Thanks,
Joe

4

I am also looking to be able to monitor our fleet of XR80’s via SNMP or some other Zabbix compatible protocol or API, as we already have a fairly robust monitoring setup using SNMP just about everywhere else and unfortunately, being a small municipality, we don’t have the resources for ALMS even if it met our needs.

5

Hi @joseph.spenceley,

Typically, the carrier provides a SIM card with a private IP, so external devices can’t ping the XR80. To enable external devices to ping the XR80, a SIM card with a Public IP is required.

Thanks,

6

Hi @tlangfels,

Welcome to our community!

For the sake of tracking and narrowing down the issue, please create a new topic and provide detailed information about the problem you are facing.

Thanks,