Hello,
I would like to use a Sierra Wireless LX60 modem. I am currently using the latest versions of Aleos 16 and radio firmware. However, I haven’t been able to obtain an IP address. We frequently work with these modems like the LX60 and LX40, and this is the first time I’ve encountered this issue. I also need assistance with obtaining the Telemetry configuration file for the LX60 from the factory, and guidance on how to send it to the modem. Despite attempting a reset, I am still facing the same problem.
Thank you and have a great day!
Hi @abenomar,
Welcome to our community!
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The configuration template file is in ACEmanager → Template, provide any name you desire for the Template Name, and then press Download to retrieve the template file.
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Collect logs:
a. Go AceManager > Admin > Log > Configure Logging
Set all log levels to DEFAULT (NOTICE)
Set Linux Syslog to DISPLAY then Apply
b. Reboot the gateway.
c. Go Admin → View log → Download Logs
Then please share the log file and template file with me.
Thanks,