Telemetry configuration file for Lx60

I would like to use a Sierra Wireless LX60 modem. I am currently using the latest versions of Aleos 16 and radio firmware. However, I haven’t been able to obtain an IP address. We frequently work with these modems like the LX60 and LX40, and this is the first time I’ve encountered this issue. I also need assistance with obtaining the Telemetry configuration file for the LX60 from the factory, and guidance on how to send it to the modem. Despite attempting a reset, I am still facing the same problem.
Thank you and have a great day!

Hi @abenomar,

Welcome to our community!

  1. The configuration template file is in ACEmanager → Template, provide any name you desire for the Template Name, and then press Download to retrieve the template file.

  2. Collect logs:

    a. Go AceManager > Admin > Log > Configure Logging

    Set all log levels to DEFAULT (NOTICE)

    Set Linux Syslog to DISPLAY then Apply

    b. Reboot the gateway.

    c. Go Admin → View log → Download Logs

Then please share the log file and template file with me.