Studio not installing

if upon starting the Studio executable

  • you see nothing happening and the software installer pop-up window closing after a few seconds

  • or you get an error message mentioning: "failed to load the JNI shared library “C\program files\java\jdk1.7.0\bin…\jre\client\jvm.dll”

this means you are running a 64 bits version of Java.
64 bits version of Java environment is not supported with the Studio.
Do uninstall it and install a 32 bits version of Java. (Beware not using Java 8 but java 7 or lower).

You can check your Java environment version by typing “java -version” in a command prompt.
64 bits version will be explicitly mentioned as “64 bits” in the answer to the command.
32 bits version will not be mentioned as “32 bits” but it implicitly means the installed version is a 32 bits.

Do not forget to set the PATH variable (go to the advanced system settings and environment variables in your computer, then select PATH and edit it, and paste the path where your java.exe is located on your PC, typically C:\Program Files (x86)\Java\jre7\bin)