SL6087 - SIM problem after upgrade FW

Hi,
I’ve tried to upgrade firmware from R7.44.0 to R7.51.0 but older types of SIM card are not recognized.
New SIM cards works well.
Is there any feature that can enable old SIM cards on new firmware, or we have to replace old SIM cards in our devices?

many thanks

Lukas

Hi,

Not recognised means?
what is the response of at+cpin?

Hi, there is simple log of my situation

ati9
"DWL","V09c08","","Sierra Wireless",55684,"053112 09:27","6baf6254","00010000"
"FW","FW_751_14.SL6087G","R7.51.0.201205311751.SL6087","Sierra Wireless",620780,"053112 17:51","de5225b8","001c0000"
"MODEM","1.2.12","201205311748.SL6087","Sierra Wireless",1660692,"053112 17:48","16b6cdaa","00020000"
"ROM","800000"
"RAM","200000"
"DWLNAME","SL6087"

OK

//New SIM card inside

at+cpin?
+CPIN: READY

+WIND: 16

at+ccid?
+CCID: "8942102180014007894"

OK



//Old SIM card inside

at+cpin?
ERROR

at+ccid?
ERROR

After reflash to lower version of firmware

ati9
"DWL","V08b13","","Sierra Wireless",55344,"111611 18:03","dda36757","00010000"
"FW","FW_SRC_747_8_F6_1.SL6087G","R7.47.6.201212170952.SL6087","Sierra Wireless",2223904,"121712 09:52","b550ceec","00020000"
"ROM","800000"
"RAM","200000"
"DWLNAME","SL6087"

OK


//New SIM card inside

at+cpin?
+CPIN: READY

at+ccid?
+CCID: "8942102180014007894"

OK


//Old SIM card inside

at+cpin?
+CPIN: READY

at+ccid?
+CCID: "8942102480002244461"

OK

Use AT+CMEE=1 to get full error codes.
Look up the error codes.

Also try enabling all +WIND notifications at startup - AT+WIND=32767

Result on R7.51 fw:

at+cpin?
+CME ERROR: 10

at+ccid?
+CME ERROR: 10

CME ERROR: 10 => SIM not inserted

… and the +WIND: indications :question:

Is just one SIM card affected :question:

Do the affected SIM card(s) still work in other devices :question:

Full log:

// Inserted SIM1

+WIND: 13

+WIND: 0

at+cpin?
+CME ERROR: 10

// Removed SIM1

+WIND: 14

+WIND: 0

// Inserted SIM2

+WIND: 13

+WIND: 0

at+cpin?
+CME ERROR: 10

// Removed SIM2

+WIND: 14

+WIND: 0

// Inserted SIM3

+WIND: 13

+WIND: 0

at+cpin?
+CME ERROR: 10

// Removed SIM3

+WIND: 14

+WIND: 0

// Inserted SIM4 - new SIM

+WIND: 13

+WIND: 1

+WIND: 16

+WIND: 4

+WIND: 10,"SM",1,"FD",0,"ON",0,"SN",0,"EN",0

+WIND: 11,"5A7837266873621BC85A0D5F510B7A95",,,,"281839CA14265F1ADD9499387CEB8217","87F6543A75E30CC6A6FE8F706D2C95DF"

at+cpin?
+CPIN: READY

// Removed SIM4

+WIND: 14

+WIND: 0

All these SIM cards works well at lower firmware version

Hello Luca,

Yes, there´s an issue withe versión R751.I detected this issue with global SIM´s in Q2687RD. Problem is solved with versión R752. Other option is to use a old SIM.

Isabel

Thank you Isabel