sim not detected after upgrading to 7.51

IoT Gateways Legacy FX/FXT series
1

Hello,

After upgrading FXT009 to fw 7.51, the SIM is not detected!
If I activate WIND, I got the sequence 13, 0, 7 .
The original fw was 7.46 and if I downgrade to 7.46 the SIM is detected again.

Do any one see this behaviour?
Is this a known issue?

thank you

2

Hi,

What is the error being observed,on inserting the SIM except +WIND indications?

Please enable the CME error using AT+CMEE=1 and observe the error,
What is the resposnse of AT+CPIN command?
Did you try with resetting the module and inserting an removing the SIM again?What are the WIND indications being observed on doing the same.

Also,is the problem seen with other firmwares i.e. 7.50,7.47 or the lower versions like 7.44 and 7.45.

Thanks.

3

Hi,

Here are the results.

First with the problem ocurring:

ati3
R7.51.0.201205311751.FXT009 620780 053112 17:51

OK
at+wind?
+WIND: 32763

OK
at+cmee?
+CMEE: 1

OK


------------------------------
reset with CFUN with SIM inserted


at+cfun=1
OK

+WIND: 13

+WIND: 0

at+cpin?
+CME ERROR: 10

+WIND: 7


------------------------------
power reset with SIM inserted

+WIND: 13

+WIND: 0

at+cpin?
+CME ERROR: 10

+WIND: 7


--------------------------------
remove and insert SIM

+WIND: 14

+WIND: 0

+WIND: 13

at+cpin?
+CME ERROR: 10


---------------------------
power reset without SIM

+WIND: 14

+WIND: 0

+WIND: 7


then SIM inserted

+WIND: 13

+WIND: 0

at+cpin?
+CME ERROR: 10

Then in a modem (same model) with different fw and same SIM, working ok:

ati3
R7.47.4.201208311102.FXT009 2221264 083112 11:02

OK
at+wind?
+WIND: 32763

OK
at+cmee?
+CMEE: 1

OK

------------------------------
power reset with SIM inserted

+WIND: 13

+WIND: 1

+WIND: 16

+WIND: 7

+WIND: 4

+WIND: 10,"SM",0,"FD",0,"ON",0,"SN",0,"EN",0

+WIND: 11,"87A9A4D4A44DC889F237DC4FD32D9B7E",,,"A55139C8F14DB53EB50A4CC5E0A7462E","5490AAE206642955BB9DA32B34638258",

at+cpin?
+CPIN: READY

And If I downgrade from 7.51 to 7.47 the SIM is detected and works ok.

Thanks

4

Hello,

i have the same problem. Is there meanwhile a solution.

5

Hello again,

my case ist a bit diffrent. I’ve also updated to Version 7.51 and have the problem with not detecting the SIM.
The difference is that downgrading to 7.47.4 and also 7.47.0 does not solve the problem. This is the case with two different SIMs and also two identically Hardware. So i’ve tried 4 combinations.

Thanks