RV55 Firmware Error: Certificate Verification Failed-Unable to get Local issuer ceritifcate

AirLink Routers
1

I am trying to upgrade the firmware on a RV55 router. However, every time I attempt to upgrade I get the following error: Certificate Verification Failed-Unable to get Local issuer ceritifcate. I have followed the troubleshooting steps in the user manual but nothing has worked. I need to performed the upgrade so that the router is no longer vulnerable to CVE’s. Below is snippet of the log file:

Dec 8 07:15:00 notice syslog-ng[330]: Configuration reload request received, reloading configuration;
Dec 8 07:15:00 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.net.jar”
Dec 8 07:15:00 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “…..........\winnt\win.ini”
Dec 8 07:15:00 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/search.cgi”
Dec 8 07:15:01 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.net.jar”
Dec 8 07:15:01 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/search.cgi”
Dec 8 07:15:02 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.zip”
Dec 8 07:15:02 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/cgi-bin/bigconf.cgi”
Dec 8 07:15:03 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.zip”
Dec 8 07:15:03 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/bigconf.cgi”
Dec 8 07:15:03 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/cgi-bin/bb-hist.sh”
Dec 8 07:15:04 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.net.zip”
Dec 8 07:15:04 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/bigconf.cgi”
Dec 8 07:15:04 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/bb-hist.sh”
Dec 8 07:15:04 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.net.zip”
Dec 8 07:15:05 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/bigconf.cgi”
Dec 8 07:15:05 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/bb-hist.sh”
Dec 8 07:15:05 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.bz2”
Dec 8 07:15:06 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/bb-hist.sh”
Dec 8 07:15:06 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.bz2”
Dec 8 07:15:07 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.net.bz2”
Dec 8 07:15:08 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - Invalid or missing session token
Dec 8 07:15:08 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.net.bz2”
Dec 8 07:15:09 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - Invalid or missing session token
Dec 8 07:15:09 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - Invalid or missing session token
Dec 8 07:15:09 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.tar.bz2”
Dec 8 07:15:10 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - Invalid or missing session token
Dec 8 07:15:10 err ALEOS_WEB_ACEmanager: Failed to map file “/www/pub/brander/” into memory - Error: (0) Success
Dec 8 07:15:10 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.tar.bz2”
Dec 8 07:15:11 err ALEOS_WEB_ACEmanager: Failed to map file “/www/pub/brander/” into memory - Error: (0) Success
Dec 8 07:15:11 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.net.tar.bz2”
Dec 8 07:15:12 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/Admin/portal/diag/index.jsp”
Dec 8 07:15:12 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.net.tar.bz2”
Dec 8 07:15:13 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/cgi-bin/”
Dec 8 07:15:13 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/admin/portal/diag/index.jsp”
Dec 8 07:15:13 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.tgz”
Dec 8 07:15:14 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/”
Dec 8 07:15:14 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/brander/portal/diag/index.jsp”
Dec 8 07:15:14 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.tgz”
Dec 8 07:15:16 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.net.tgz”
Dec 8 07:15:16 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/cgi-bin/viewpage.php”
Dec 8 07:15:17 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.net.tgz”
Dec 8 07:15:18 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/viewpage.php”
Dec 8 07:15:18 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.gz”
Dec 8 07:15:18 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/cgi-bin/viewcvs.cgi/”
Dec 8 07:15:19 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/viewpage.php”
Dec 8 07:15:19 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.gz”
Dec 8 07:15:19 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/viewcvs.cgi/”
Dec 8 07:15:20 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/viewpage.php”
Dec 8 07:15:20 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.net.gz”
Dec 8 07:15:20 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/viewcvs.cgi/”
Dec 8 07:15:21 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.net.gz”
Dec 8 07:15:22 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/viewcvs.cgi/”
Dec 8 07:15:22 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/cgi-bin/vhost.php”
Dec 8 07:15:22 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.tar.gz”
Dec 8 07:15:23 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/vhost.php”
Dec 8 07:15:23 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.tar.gz”
Dec 8 07:15:24 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/cgi-bin/viart_shop.xml”
Dec 8 07:15:24 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/vhost.php”
Dec 8 07:15:24 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.net.tar.gz”
Dec 8 07:15:25 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/viart_shop.xml”
Dec 8 07:15:25 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/vhost.php”
Dec 8 07:15:25 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.net.tar.gz”
Dec 8 07:15:26 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/viart_shop.xml”
Dec 8 07:15:26 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/index.php”
Dec 8 07:15:27 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.tar”
Dec 8 07:15:27 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/viart_shop.xml”
Dec 8 07:15:27 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/forum/index.php”
Dec 8 07:15:28 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.tar”
Dec 8 07:15:29 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/vbulletin/index.php”
Dec 8 07:15:29 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/www.mobile-166-130-18-255.mycingular.net.tar”
Dec 8 07:15:29 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/cgi-bin/”
Dec 8 07:15:30 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/cgi-bin/index.php”
Dec 8 07:15:30 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/mobile-166-130-18-255.mycingular.net.tar”
Dec 8 07:15:31 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/”
Dec 8 07:15:31 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/index.php”
Dec 8 07:15:32 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/www.mobile-166-130-18-255.mycingular.z”
Dec 8 07:15:33 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/mobile-166-130-18-255.mycingular.z”
Dec 8 07:15:34 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/menu.htm”
Dec 8 07:15:34 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/www.mobile-166-130-18-255.mycingular.net.z”
Dec 8 07:15:36 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/mobile-166-130-18-255.mycingular.net.z”
Dec 8 07:15:36 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/someunexistantstuff18399681281016725721.html”
Dec 8 07:15:36 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/cgi-bin/upload.cgi”
Dec 8 07:15:37 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/www.mobile-166-130-18-255.mycingular.Z”
Dec 8 07:15:37 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/someunexistantstuff.exe”
Dec 8 07:15:37 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/scripts/upload.cgi”
Dec 8 07:15:38 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/mobile-166-130-18-255.mycingular.Z”
Dec 8 07:15:38 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/someunexistantantsutff12422362291018708946.html”
Dec 8 07:15:38 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/upload.cgi”
Dec 8 07:15:39 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/www.mobile-166-130-18-255.mycingular.net.Z”
Dec 8 07:15:39 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/someunexistantantsutff.exe”
Dec 8 07:15:39 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/upload.cgi”
Dec 8 07:15:40 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/mobile-166-130-18-255.mycingular.net.Z”
Dec 8 07:15:40 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/cgi-bin/index.php”
Dec 8 07:15:40 warning ALEOS_WEB_ACEmanager: 166.130.18.255 - - File not found “/cgi-bin/db/users.dat”

2

Hi @iross,

Welcome to our community!

What ALEOS version is RV55 currently running, and which ALEOS version do you want to upgrade to?

Have you followed the instructions for updating the ALEOS Software and Radio Module Firmware from pages 26 to 32 of the AirLink RV55 Series Software Configuration Guide?

Please refer to the following link: https://source.sierrawireless.com/resources/airlink/software_reference_docs/airlink-rv55---configuration-guide/#sthash.qsUUgumF.dpbs

Note: Upgrading from ALEOS 4.15.x and earlier releases to 4.17.0 is not directly supported. AirLink RV55 routers must be upgraded to ALEOS 4.16.x before upgrading to ALEOS 4.17.0.

Thanks,