I’m seeing an unusual line of code (to me) in the system log of one of my RV50X gateways.
notice ALEOS_CELL_RadioTask: GetFotaState: could not find fota state from command AT.DMREAD=“5/0/3”
The modem has been in the field for five years and has current OS and radio firmware. The system loses connectivity but the modem doesn’t power cycle to heal.
Any ideas?
Hi @lhunnewell,
As your description, you’re trying to do FOTA on the RV50X, is it right? If yes, what is the current firmware on your RV50X and what firmware do you want to update? Besides, is your device registered to AirLink Management Service? Can you provide the link of the device for me to check?
In addition, according to your description, I understand that your RV50X lost connectivity but it doesn’t power cycle to heal, is it true?
If yes, it may be caused by Cellular Watchdog are not enabled, could you please check again?
Thanks,
Thanks for the reply Jerdung. The firmware is current and it’s on Airvantage. It’s currently offline and my tech is bringing it into the shop for me to further diagnose. I believe Watchdog is enabled but I typically leave those settings default for my application.
I’m not sure what Fota is. I’ve done some research and I’m coming up blank. I have a couple of hundred RV gateways in the field and would love to have a better understanding of what Fota is.
Hi @lhunnewell,
“Thanks for the reply Jerdung. The firmware is current and it’s on Airvantage. It’s currently offline and my tech is bringing it into the shop for me to further diagnose. I believe Watchdog is enabled but I typically leave those settings default for my application.”
→ According to what you describe, I understand that the RV50x device has been taken to the shop for further diagnose. If you need any more assistance, please let me know.
“I’m not sure what Fota is. I’ve done some research and I’m coming up blank. I have a couple of hundred RV gateways in the field and would love to have a better understanding of what Fota is.”
→ You can refer to update the ALEOS software and radio module firmware over-the-air (FOTA) at the following link: Monitor - alms - Sierra Wireless
Thanks,
I have experienced same message, however, we did have Watchdog enabled.
I took a look at the link, but it wasn’t clear how to resolved the FOTA error.
Please advise other resolutions for FOTA error. Thank you!
