I am new to the Sierra Wireless devices. I want to use the Remote Logging functionality from the ACEmanager (see screenshot). But some devices in my enviroment don’t have this functionality. The devices where this isn’t available have an ALEOS Software version 4.4.7.
The devices where I don’t have remote logging are ES440 and GX400.
Has this something to do with the device model? And, if so how can I upgrade these devices?
Yes, the latest firmware version of ES440 and GX400 does not have Remote Logging functionality. If you want to use Remote Logging, you can consider replacing them with other devices (Eg: ES450, GX450 …).