I am trying to connect an MP70 Global LTE PRO to the cell network in Saudi Arabia and having no luck. I am not sure if it is a SIM card issue or am I having an issue as described in the Tech Bulletin "AirLink Connection Issue – Rel 5 update ". I upgraded to ALEOS Version 4.17.0 from 16.2 from some other version.
Can someone help me determine if this is a SIM Card issue or a firmware problem with radio
Welcome to our community!
- Please make sure you have attached the antennas to the router properly. Two antennas are required when connecting to an LTE network.
- Which network provider’s SIM card are you using? Try using a SIM card from another network provider to see if it can connect to the network.
- If you still cannot connect, please share the log file and template file on the MP70 with me.
Thank you! We were able to get another SIM Card from a different provider. We are up and running now with basic connectivity. The next challenge might be getting Port Forwarding to work. I suspect that is a different topic.