How do I get a Raven XT out of "Passthru" mode?


#1

Hi guys. New developer here. I’ve got an AirLink Raven XT into a state I can’t get it out of and wonder if anyone can help. It’s in “passthru” mode - the Network and Signal lights are blinking in tandem about once a second. The USB connection is in Serial Port mode. When I hook up to the computer it appears as COM10, but modem doctor wont let me SOS the modem, (says it cant communicate with the modem), AceManager says “AFTP/HTTPAccess: Unable to communicate with the specified host.
Ensure that the provided address is correct and that the host is online.” and Dial Up Networking won’t connect. I’ve tried a reset but all that does is put the modem back in to this state.
So I’m a bit stuck. Probably missing something obvious, but how can I get back to square 1 and start talking to the airlink again ?


#2

Hi techmatt,

Sorry for the late answer. Non programmable devices like Raven are not really supported on this developer forum. However, feel free to email to support@sierrawireless.com if you need support.

I’ve already forwarded your message to the support team.

.Thibault.
DEVELOPER PROGRAM - SIERRA WIRELESS


#3

Topic moved to the right place (now opening)