HL7810 FOTA problem

Hi everyone,

I have HL7810 in version 5.4.10 and i would like to upgrade to the latest version
I tried with “AirPrime - HL78xx - Firmware Over-The-Air Guidelines - Rev3.0.pdf” ,
but always failed.

i registered the device in website.

here is AT command Log.

[2024-06-04,17:32:41:601]>>AT+CGMM
[2024-06-04,17:32:41:610]<< HL7810
[2024-06-04,17:32:41:613]<< OK
[2024-06-04,17:32:47:576]>>AT+KGSN=3
[2024-06-04,17:32:47:582]<< +KGSN: D13185205202B1
[2024-06-04,17:32:47:585]<< OK
[2024-06-04,17:32:54:665]>>AT+CGSN
[2024-06-04,17:32:54:671]<< 354720510321172
[2024-06-04,17:32:54:673]<< OK
[2024-06-04,17:33:12:514]>>AT+WDSI?
[2024-06-04,17:33:12:522]<< +WDSI: 4479
[2024-06-04,17:33:12:525]<< OK
[2024-06-04,17:33:18:560]>>AT+WDSC?
[2024-06-04,17:33:18:574]<< +WDSC: 0,0
[2024-06-04,17:33:18:576]<< +WDSC: 1,0
[2024-06-04,17:33:18:580]<< +WDSC: 2,0
[2024-06-04,17:33:18:581]<< +WDSC: 3,0
[2024-06-04,17:33:18:585]<< +WDSC: 4,15,60,240,480,1440,2880
[2024-06-04,17:33:18:586]<< +WDSC: 5,0
[2024-06-04,17:33:18:588]<< +WDSC: 6,0
[2024-06-04,17:33:18:589]<< OK
[2024-06-04,17:33:27:224]>>AT+WDSS?
[2024-06-04,17:33:27:232]<< +WDSS: 1,0
[2024-06-04,17:33:27:245]<< +WDSS: 2,1
[2024-06-04,17:33:27:248]<< OK
[2024-06-04,17:33:29:368]<<
[2024-06-04,17:33:29:373]<< +CEREG: 5,“0405”,“0141D923”,7
[2024-06-04,17:33:34:560]>>AT+WDSS=1,1
[2024-06-04,17:33:34:575]<< OK
[2024-06-04,17:33:36:266]<< +WDSI: 4
[2024-06-04,17:33:39:786]<< +WDSI: 6
[2024-06-04,17:33:39:789]<< +WDSI: 23,1
[2024-06-04,17:33:54:961]<<
[2024-06-04,17:33:54:966]<< +CEREG: 5,“0405”,“0141DA2B”,7
[2024-06-04,17:34:05:202]<<
[2024-06-04,17:34:05:204]<< +CEREG: 5,“0405”,“0141D923”,7
[2024-06-04,17:34:20:560]<<
[2024-06-04,17:34:20:564]<< +CEREG: 5,“0405”,“0141DA2B”,7
[2024-06-04,17:34:25:682]<<

in WDSC command, i tried both “AT+WDSC=X,0” and “AT+WDSC=X,1”.

here is Website System operations
sierracapture02

I waited “+WDSI:9” messages, but i cannot.

Thanks for any help.
Pieter.

Hi @flyingpieter,

Welcome to our community!

What firmware version are you looking to upgrade to? Is it firmware 5.5.14.0 (HL7810_Release4.2_BP2)?

Thanks,

yes I m looking for v5.5.14.0, release4.2.
i tried and tried,
thank you for any help.

Hi,

you must upgrade in stages.

Try first to update from 5.4.10 to 5.4.12 (Release 3.3) by selecting ‘Upgrade to another Firmware’

thank you for your help.!
I’ll try to upgrade as your method.