GX440 Constant Ping Issue

GX440 Forum is locked and support won’t message back so I will post here. We have many GX440 Bell Modems but one device (configured the same as all others) has very high usage compared to the other identical devices/setups. With wireshark we see constant ICMP traffic (pings) leaving this modem going to the data collection server. There are no keep alive settings configured. Air vantage monitoring is disabled. I’m not sure what would cause this. Most of our modems us 1MB per day this one uses 10MB per day. Is there a way to monitor the source of local to WAN traffic? I have experimented with the logs but could not find anything.

Have you tried a factory default and reconfiguration?

Does it happen when nothing is connected to the GX440?