I recently aquired a COM based fastrack supreme modem and I am having problems getting it to work.
I have done the following
- Inserted a SIM card and locked the SIM into the modem
- Connected the power cable and the red light comes on
- Connected the COM cable to the modem and the system. I noticed that the red light is fixed and not blinking
- I used add new modem, setup the modem manually as 115000 8N1 hardware flow
- In phones and modems, it shows that the modem is okay but querying the modem in diagnostics gives an error that the modem is not available
- I tried using hyperterminal, it connects to the modem but I cant run any AT command on it.
- I have tried this on XP and Vista with no luck (I couldnt get hyperterminal on vista)
Any assistance on our to get the modem to work would be appreciated.