Error registering MangoH Red


#1

My MangoH activation seems to go fine upto a point. I have no connection from the device now and obviously no updates on the dashboard. Here’s the current cm command outputs

cm data
Index: 1
APN: internet.sierrawireless.com
PDP Type: IPV4
Connected: no

Power: ON
Current Network Operator: T-Mobile
RAT: UMTS network (LE_MRC_RAT_UMTS)
Status: Registered to a roaming network (LE_MRC_REG_ROAMING)
Signal: Very strong signal strength (5)

cm info firmware
SWI9X15Y_07.12.09.00 r34123 CARMD-EV-FRMWR1 2017/04/26 23:34:19

cm sim number
Phone Number:

cm sim status
SIM card is inserted and unlocked (LE_SIM_READY).

I am not sure if the LTE provider is rejecting something or whether there’s a step that I somehow missed. I cannot get the device to connect to the network. Any ideas?


#2

Hi nsubrama,

From log the device is registered on network, are you going to connect it to AirVantage server?

If yes, please refer to section 10.3 “Connect your Device to AirVantage” below:
https://source.sierrawireless.com/resources/airprime/application_notes_and_code_samples/airprime_-wp_series-_airvantage_fota_sota_guidelines/

Hope it helps.
Thx