EM7565 support for Band 42 and Band 43

We are evaluating the EM7565 specifically for use in Band 42 and Band 43 in our UK spectrum. (For UK Broadband/part of Hutchison 3G UK Ltd)

We have units in our test lab but cannot get it to connect to our network.
We have initial logs but cannot attach to this forum.

Can we get some initial support by e-mail or phone and where we can send initial logs?

Steve Wylie