EM7455 - IMSwitch:1


I have a Lenovo Yoa that is not allowing us to access its cellular feature from Windows 10 64bit. Windows is not showing us that there is a Cellular feature to play with in the Network Icon/Network & Internet Settings or the Action Center. The best clues I can find right now are from PCInfo and GStatus. Particularly IMSWitch:1 from the PCInfo report.

Attached is a text report of the various areas I thought might be interesting.

Is it possible to get this modem back online when it is in this state? Or is this a simple case of corrupted firmware? The modem attempted to update to 2.24 but was unsuccessful. I managed to send some commands to set it back to 2.08 where it currently is resting.
Report.txt (1.51 KB)

This problem needs a detailed technical analysis. Please contact your Technical support in SWI to provide you the solution.

Thanks & Regards,